Senior Service Designer
Senior Service Designer
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Job Description
Position Description:
Are you passionate about crafting seamless usercentric services Do you thrive in complex design challenges and love bringing clarity to ambiguity Join us as a Senior Service Designer and play a key role helping our clients shaping the next generation of digital experiences!
Your future duties and responsibilities:
As a Senior Service Designer you will play a crucial role in applying design thinking principles across all phases of the process with a strong focus on research and prototyping. You will create and work with service blueprints and other visualization tools to manage complexity and ensure clarity in the development of largescale software applications.
A key aspect of your role will be analyzing user and customer journey touchpoints identifying areas for improvement and recommending enhancements to elevate user interactions and customer satisfaction. You will collaborate closely with product managers developers and other stakeholders ensuring that Service Design principles are seamlessly integrated into the software development process.
Facilitating workshops and brainstorming sessions you will drive crossfunctional collaboration and foster alignment on project goals. Your work will ensure that design solutions align with organizational strategies delivering measurable business value. Additionally you will support change management initiatives in organizations aiming to become more customer and usercentric.
Ultimately you will balance the three key dimensions of human business and technology to create innovative impactful solutions that drive meaningful change
Required qualifications to be successful in this role:
Qualifications:
Bachelors degree in design HumanComputer Interaction Business or a related field (masters degree preferred).
5 years proven experience in Service Design UX design or related roles specifically within software projects.
Strong understanding of design thinking principles and methodologies.
Excellent facilitation communication and collaboration skills.
Ability to think critically and creatively to solve complex design challenges.
Strategic and holistic thinking with a mindset that seeks to empower teams to adopt design thinking
Familiarity with Agile methodologies and the software development lifecycle is a plus.
Nice to have:
Experience with design tools (such as Sketch Figma or Adobe XD) and prototyping methodologies
Having experience/knowledge of working with design immature organisations
If youre eager to drive usercentered innovation and love solving complex service challenges wed love to hear from you! If you have any question about the position please contact
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and wellbeing and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equalopportunity employer we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process please let us know. We will be happy to assist.
Come join our team one of the largest IT and business consulting services firms in the world.
#LIHW1
What you can expect from us:
Lt oss som gare omvandla verklig insikt till handling tillsammans.
Livet p CGI bygger p gande lagarbete respekt och tillhrighet. Tillsammans med oss kommer du att kunna n din fulla potential.
Du r inbjuden att ta gandeskap redan frn frsta dagen i vrt arbete med att frverkliga vr drm om att skapa en arbetsmilj dr vi trivs med att arbeta tillsammans och bidrar till framgngen fr vrt fretag. Det r drfr vi kallar oss CGI Partners snarare n anstllda. Vi drar nytta av vr kollektiva framgng och tillsammans fr vi mjlighet att aktivt forma vr fretagsstrategi och inriktning.
Ditt arbete skapar vrde. Du kommer att vara med att utveckla innovativa lsningar och bygga relationer med medarbetare och kunder samtidigt som du fr tillgng till globala mjligheter att skala upp dina ider omfamna nya mjligheter och dra nytta av gedigen bransch och teknikexpertis.
Du kommer att forma din karrir tillsammans med ett fretag som r byggt fr att vxa och best. Du fr std av ledare som bryr sig om din hlsa och ditt vlbefinnande och ger dig mjligheter att frdjupa dina kunskaper och vidga dina vyer.
Bli en del en av vrldens strsta leverantrer av IT och affrskonsulttjnster.
Required Experience:
Senior IC
Employment Type
Full-Time
