Windows Systems Administrator - L2
Windows Systems Administrator - L2
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Job Description
Who we are:
For over 20 years Global Relay has set the standard in enterprise information archiving with industryleading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company we are not your typical technology company. Global Relay is a careerbuilding company. A place for big ideas. New challenges. Groundbreaking innovation. Its a place where you can genuinely make an impact and be recognized for it.
We believe great businesses thrive on diversity inclusion and the contributions of all employees. To that end we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other completely free of barriers.
We encourage you to apply if your qualifications and experience are a good fit for any of our openings.
Your role:
The Windows Administrator L2 is a key member of the Operations team and works closely with our other Windows System Administrators Security staff and Cyber Security Operations Center team. The Windows Administrator is responsible to manage and support our Windows environments with a focus on corporate services for Exchange Active Directory and desktop management (GPO SCCM MDT MSI repackaging).
Your responsibilities:
- Administer corporate Active Directory and Microsoft Exchange environments act as a SME for other internal and client facing AD & Exchange deployments
- Develop implement and manage desktop management policies related to securing desktops applying group policies and deploying software
- Update documentation write new procedures and detail Exchange and Active Directory configurations
- Deliver timely and highquality incident resolution and postincident analysis focusing on root cause prevention and knowledge transfer
- Develop and implement strategies for providing proactive support resulting in fewer incidents increased availability or accelerated deployments
- Respond in a timely manner to Support and Operations cases related to Exchange AD or other Windows Server issues
- Ensure all Windows systems operate with a high service availability
- Ensure that the corporate services adhere to our Business Continuity and Disaster Recovery Programs
About you:
- Minimum 35 years of direct experience with Exchange and at least 5 years of overall experience in IT administration and advanced computer support
- Technology infrastructure design implementation and management including Microsoft Active Directory DNS DHCP LDAP MDT and SCCM
- Ability to monitor test and analyze system activities to ensure maximum performance efficiency and availability
- Ability to analyze system usage and plan for growth or increases in system capacity
- Ability to identify and resolve problems affecting systems performance efficiency and availability in a timely manner
- Ability to assess the need for any system reconfigurations (minor or significant)
- Extensive knowledge of Microsoft Exchange including experience with mailbox server failover and cluster management
- Extensive knowledge of Windows server Active Directory DNS DHCP DFS DFSR File and Print Services and GPO validation management and implementation
- Knowledge of Microsoft Exchange PowerShell commands needed to manage Exchange features roles mailboxes performance and troubleshooting
- Comfortable with Microsoft Office applications including Microsoft Project and Visio with knowledge of Office Outlook features configuration and troubleshooting
- Experience with troubleshooting & resolving complex technical problems writes reports and creates documentation processes and procedures
- Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment
- Comfortable working under pressure in a fastpaced environment
- Excellent interpersonal and communication skills in both verbal and written English
- Strong organization skill and initiatives
- Resourcefulness in problem solving abilities
- Knowledge of IP phone systems would be considered an asset
- Microsoft MCSA A or MTA certification would be considered an asset
Compensation:
Global Relay advertises the pay range for this role in compliance with British Columbias pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise skills education and professional background.
The range below reflects the expected annual base salary which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy culture and values. We aim to foster an inspiring work environment and support employees worklife rhythms. We provide a comprehensive extended health benefits program including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days which increase based on tenure. Other benefits include: Paid sick days maternity/parental enhancement program corporate bonuses and an RRSP contribution matching program.
For Vancouverbased employees we provide a subsidized meal program courtesy of our talented inhouse culinary team!
What you can expect:
At Global Relay theres no ceiling to what you can achieve. Its the land of opportunity for the energetic the intelligent the driven. Youll receive the mentoring coaching and support you need to reach your career goals. Youll be part of a culture that breeds creativity and rewards perseverance and hard work. And youll be working alongside smart talented individuals from diverse backgrounds with complementary knowledge and skills.
Global Relay is an equalopportunity employer committed to diversity equity and inclusion.
We seek to ensure reasonable adjustments accommodations and personal time are tailored to meet the unique needs of every individual.
We understand flexible work arrangements are important and we encourage that in our work culture. Whether its flexibility around work hours workstyle or lifestyle we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.
To learn more about our business culture and community involvement visit www.globalrelay.
Required Experience:
Unclear Seniority
Employment Type
Full Time
