About SalaryBox:
SalaryBox is one of Indias fastestgrowing payroll and workforce management platforms built for small businesses. With a mission to simplify employee management for millions of MSMEs across India were building tools that empower businesses to track attendance manage payroll and stay compliantall from a mobilefirst experience. Backed by top investors including Y Combinator and notable figures from DoorDash Tinder Spotify and Facebook were growing fast and looking for smart driven individuals to join our journey.
Role Description:
This is a fulltime onsite role for a Head of Sales (Renewals) at SalaryBox located in Gurugram. The Head of Sales (Renewals) will be responsible for managing and retaining customer accounts overseeing sales targets and strategies leading and mentoring the sales team and using analytical skills to drive renewals and revenue growth. The role requires collaboration with different departments to enhance customer satisfaction and ensure seamless renewal processes.
Key Responsibilities:
- Own and lead the renewals function across all customer segments
- Develop and implement strategies to maximize renewal revenue and minimize churn
- Build and manage a highperforming team of renewal specialists and account managers
- Collaborate with Product Customer Success and Sales to ensure a seamless customer experience
- Use data to track performance forecast renewals and identify churn risks
- Engage directly with key customers to negotiate and close highvalue renewals
- Implement tools and processes for scalable renewal workflows
- Identify upsell/crosssell opportunities and work closely with the sales team to drive expansion
Requirements
- 610 years of sales/account management experience with at least 3 years in a renewals leadership role
- Strong Analytical Skills to drive datadriven decisionmaking
- Proven track record of hitting retention and revenue goals
- Ability to lead teams and build a customercentric culture
- Excellent communication and stakeholder management skills
- Prior experience in SaaS or techled companies is a strong plus