Bilingual Customer Retention Rep
Bilingual Customer Retention Rep
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Salary Not Disclosed
1 Vacancy
Job Description
About Us
What are we looking for
We are looking for a motivated bilingual Customer Retention Associate to join our awardwinning sales team.
No experience is required. Our ideal candidate is energetic motivated selfsufficient sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship betweenthe dealershipand the client. Salary to be negotiated.
What We Offer
- Opportunity for internal promotion and career growth with company
- Competitive pay plan
- 401(k) retirement plan options
- Full benefits including voluntary short and long term disability dental health vision medical
Responsibilities
- Greet customers in service drive. Make sure they are happy and being helped
- Plant seed with customers in person concerning upgrading to a newer vehicle
- Enhance the sales process by demonstrating the vehicles features on the lot
- Sending emails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
- Call next days service appointments to plant seed for upgrading
Qualifications
- Must have a clean & valid drivers license
- Must be willing to submit to a drug screen prior to employment
- Enthusiastic with high energy throughout the workday
- Outgoing and friendly especially while handling objections
- Quality customer service skills
- Strong interpersonal and communications inperson and over the phone
- Persuasive and able to overcome customer objections
- Proficient in basic business math including percentages
- Capable of learning and using Microsoft Office accounting software and proprietary sales programs
- Persistent competitive and good work ethic
- Focuses on the customers needs to enhance dealership and personal sales
SalesAutomotive Auto Sales Automotive Sales Sales Representative Sales Consultant Sales Associate Sales Executive Sales Representative Sales Rep Sales Person Customer Service Retail Sales Car Sales New Car Sales Teacher Bartender Server Entrylevel ExperiencedExperienced Sales
Employment Type
Full-Time
