Bilingual Medical Assistant Remote
Bilingual Medical Assistant Remote
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Job Description
Nice to meet you were Vesta Healthcare.
Vesta Healthcare is a specialized medical group dedicated to enhancing the lives of individuals with longterm home care needs. By collaborating closely with caregivers and leveraging innovative technology Vesta transforms the home into a comprehensive care setting. Named after the Roman Goddess of home hearth and family Vesta Healthcare offers caregivers patients and family members personalized support and guidance through a dedicated clinical team ensuring that care recipients receive the highest quality care in the comfort of their own homes.
Were looking to grow our team with
A patient focused Medical Assistant who is responsible for coordinating the care of members enrolled in Medicares chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members caregivers and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Medical Assistant will collaborate with the supervising provider and staff to conduct outreach assessment and service planning to coordinate care for the CCM patients.
What you will accomplish:
- Provide practice support including: contacting members caregivers and care team members as directed work closely with the clinical team to improve the health and care of our members
- Coordinating care for 20 to 30 members daily including referrals and prescriptions ordering DMEs and supplies coordinating transportation to and from medical appointments and researching local resources for additional needs
- Data entry within operating dashboards reporting and workflow platforms
- Data Quality and Accuracy via call and documentation quality audits
- Other administrative support
We are seeking a compassionate and driven individual who has:
- Medical Assistant Registration or Certification required
- Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing reading and speaking) required
- A minimum of 2 years of experience working in a healthcare setting including a PCP specialty clinic or telehealth required
- The ability to work Monday Friday 8am5pm ET 9am6pm ET or 10am7pm ET (some shifts/teams would be required one weekend per month) required
- Knowledge of referral processes insurance coordination and care coordination required
- Knowledge and understanding of chronic care management (CCM) processes required
- A customer service mindset for both internal and external customers required
- A strong proficiency in computer software navigation; data entry and data cleansing
- A fundamental knowledge of Google Docs Sheets Slides or similar
- A demonstrated ability to work effectively as a member of an interdisciplinary team displaying good judgment and decisionmaking skills
- Ability to perform duties as assigned or requested
In addition to improving the quality of life for caregivers and care recipients we also offer:
- Competitive health dental and vision insurance options with costs partially subsidized by us
- Generous Paid Time Off (Vacation Sick and Personal Days)
- 12 paid holidays per calendar year
- 401k plus company match
- One time reimbursement to set up your home office
- Monthly reimbursement for internet or other home office expenses
- Monthly health & wellness reimbursement (gym memberships online health classes etc.
- Basic Life & AD&D Shortterm and Longterm Disability Benefits paid fully by us
- Pretax options for healthcare dependent care and transit expenses
- Employee Assistance Program
- Mental Health Benefits through Spring Health
- Optional Insurance Add Ons (Accident Critical Illness Hospital Legal Identity Theft Pet Insurance)
- Internal social recognition platform
- A companyprovided work computer to perform duties efficiently
We look forward to speaking to you!
Pay rate is $20.00 hourly. (The referenced salary range is based on the Companys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location work experience market conditions education/training and skill level).
Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race color religion sex national origin disability marital status or sexual orientation in accordance with federal and state law.
At Vesta Healthcare we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home! If you are ever contacted by email from any domain other than https://vestahealthcare please do not respond as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address but with a slight misspelling for example. We have no responsibility for any communication that does not come from the https://vestahealthcare domain and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate please reach out to for confirmation.
Employment Type
Full Time
