Sr Infrastructure Engineer - Observability
Sr Infrastructure Engineer - Observability
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Job Description
The Role:
Joining Moderna offers the unique opportunity to be part of a pioneering team thats revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases.
As an employee youll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide contributing to global health initiatives.
Modernas commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients lives worldwide.
Moderna is solidifying its presence within our international business services hub in Warsaw Poland a city renowned for its rich scientific and technological heritage. This hub provides critical functions meeting the growing demand of Modernas global business operations. Were inviting professionals from around the world to join our mission and contribute to the future of mRNA medicines.
This role is an exciting opportunity to be a critical part of the talent engine fueling a highgrowth organization that is radically transforming the biotech industry. We are seeking a Senior Observability Engineer to own and manage monitoring alerting and oncall management systems across Modernas global infrastructure. The individual must have a proven track record in designing finetuning and automating observability solutions to enhance network and infrastructure operational visibility reduce response times and improve system reliability.
Heres What Youll Do:
Your key responsibilities will be:
Own and manage observability platforms such as Kentik Dynatrace Splunk and PagerDuty ensuring endtoend system health and performance visibility.
Define and implement best practices for monitoring alerting and event correlation aligning with operational needs.
Continuously finetune alerting thresholds anomaly detection and event correlation to minimize false positives and improve response efficiency.
Collaborate with infrastructure network systems security and application teams to ensure comprehensive monitoring coverage across all businesscritical systems.
Your responsibilities will also include:
Develop automation scripts and integrations to streamline observability workflows leveraging Python Ansible or similar technologies.
Implement selfhealing mechanisms for recurring issues reducing manual intervention and improving system resiliency.
Lead initiatives to integrate observability data with ITSM tools (e.g. ServiceNow JIRA) for enhanced incident tracking and resolution.
Optimize oncall management processes using PagerDuty ensuring the right teams are alerted with actionable insights.
Support incident response efforts by providing realtime telemetry and historical trend analysis for faster root cause identification.
Participate in postincident reviews and root cause analysis (RCA) continuously refining monitoring strategies to prevent recurrence.
Provide training and documentation to Tier 13 support teams improving observability tool adoption and effectiveness.
Develop and maintain dashboards reports and analytics to provide operational insights and executive visibility into system health.
Assist in vendor management and contract negotiations ensuring observability tools deliver maximum value.
The key Moderna Mindsets youll need to succeed in the role:
We act with urgency. Action today compounds the lives saved tomorrow. You will proactively optimize observability tools and workflows to enhance system performance and reliability.
We obsess over learning. We dont have to be the smartestwe have to learn the fastest. In this role you will continuously refine monitoring strategies based on realtime data and incident response learnings.
Heres What Youll Need (Basic Qualifications)
8 years of experience in infrastructure engineering operations observability or site reliability engineering (SRE).
Strong handson experience with Kentik Dynatrace Splunk and PagerDuty or similar infrastructure monitoring platforms.
Expertise in monitoring alerting and log aggregation best practices for global enterprise environments.
Experience with automation and scripting (e.g. Python Bash Terraform) to optimize observability workflows.
Familiarity with incident response oncall management and postincident reviews (RCA analysis).
Strong problemsolving skills and ability to work in a highpaced global environment.
Heres What Youll Bring to the Table (Preferred Qualifications):
Experience working in GxPregulated environments is a plus. If no prior GxP experience the engineer should be capable of quickly learning GxP requirements and applying best practices for compliance in observability and monitoring solutions.
Experience in biotech pharmaceutical or healthcare operational environments is preferred.
Knowledge of APM (Application Performance Monitoring) and network performance analytics.
Understanding of ITSM processes (e.g. ServiceNow JIRA) and how observability integrates into incident management.
Experience with cloud observability (AWS Azure or GCP monitoring tools).
Certifications in Splunk Dynatrace or other observability platforms are a plus.
A proactive innovative mindset with a passion for continuous improvement and automation.
At Moderna we believe that when you feel your best you can do your best work. Thats why our global benefits and wellbeing resources are designed to support youat work at home and everywhere in between.
- Quality healthcare and insurance benefits
- Lifestyle Spending Accounts to create your own pathway to wellbeing
- Free premium access to fitness nutrition and mindfulness classes
- Family planning and adoption benefits
- Generous paid time off including vacation bank holidays volunteer days sabbatical global recharge days and a discretionary yearend shutdown
- Savingsandinvestments
- Locationspecific perks and extras!
The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.
About Moderna
Since our founding in 2010 we have aspired to build the leading mRNA technology platform theinfrastructure to reimagine how medicines are created and delivered and a worldclass team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission values and mindsets every day our peopleare the driving force behind our scientific progress and our culture.Together we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.
As we build our company we have always believed an inperson culture is critical to our success. Moderna champions the significant benefits of inoffice collaboration by embracing a 70/30 work model. This 70 inoffice structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.
If you want to make a difference and join a team that is changing the future of medicine we invite you to visit modernatx/careers to learn more about our current opportunities.
Moderna is a smokefree alcoholfree and drugfree work environment.
Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!
Moderna is committed to equal opportunity in employment and nondiscrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories consistent with legal requirements.
Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at .
#LIDS2Required Experience:
Senior IC
Employment Type
Full-Time
