Parts Counter - CTE
Parts Counter - CTE
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Salary Not Disclosed
1 Vacancy
Job Description
Custom Truck Equipmentis looking to fill aParts Counter position.
At North American Truck & Trailer we pride ourselves on our energetic atmosphere. By joining our team you can experience a rewarding career with a leader in the truck industry. We arealways looking for great candidates to join our team.
Key aspects of a parts counterinclude:
Customer Service: Parts counter personnel interact directly with customers whether they are individuals seeking parts for personal vehicles or professionals requiring components for commercial purposes. Excellent customer service skills including effective communication and problemsolving are essential to assist customers in finding the right parts.
Parts Identification: Counter staff need to be knowledgeable about different types of parts their specifications and compatibility with various makes and models of vehicles or equipment. They often use parts catalogs computer systems and databases to identify and locate the correct parts.
Order Processing: When customers request specific parts that are not readily available in stock parts counter personnel help place orders with suppliers or manufacturers. They track the orders progress and provide customers with updates on delivery times.
Inventory Management: Maintaining an organized and uptodate inventory of parts is crucial to ensure that parts are readily available when needed. Parts counter personnel monitor stock levels reorder parts as necessary and manage returns or exchanges.
Technical Knowledge: A solid understanding of the products being sold is important as parts counter staff may need to provide technical advice and guidance to customers who require assistance in selecting the appropriate parts.
Problem Resolution: Sometimes customers may encounter challenges while installing or using parts. Parts counter staff may need to assist in troubleshooting issues providing advice on installation and ensuring that customers have a positive experience with the parts they purchase.
Documentation: Accurate recordkeeping is vital for tracking sales inventory levels and customer orders. This information helps with restocking analyzing sales trends and providing data for financial reporting.
Collaboration: Parts counter personnel often collaborate closely with other departments within an organization such as service departments sales teams and management to ensure a smooth flow of parts and information.
* Must be able to lift up to 100lbs occasionally
* Participate in all available training programs
Pay:
Based upon experience
North American Truck & Trailer offers a competitive wage and benefit packing including:
.Benefits available the 1st of the month following date of hire.
- 401(k) retirement plan with company match
- Medical Dental and Vision Insurance
- Life Insurance
- Short and LongTerm Disability Insurance
- Paid Vacation Sick and Holidays
- OEM Training Incentive for Parts & Service personnel
- Tool Reimbursement for service employees
- Tuition Reimbursement for service employees
- Discount on Parts/Labor and Vehicle Purchases
- Employee Referral Bonus
- Professional work environment
To apply please contact Chery Rierson ator.
Come experience the difference!
In joining the North American Truck and Trailer family youre not just securing a job youre becoming a vital part of a dynamic team that values camaraderie respect and mutual support. We pride ourselves on fostering a familylike work atmosphere where every members contributions are acknowledged and celebrated. As an integral driver or member of our team youll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth were committed to ensuring your wellbeing and success. At North American Truck and Trailer youre not just an employee; youre part of our extended family dedicated to achieving excellence together. Join us today and be a part of a community that values your skills respects your aspirations and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!
Employment Type
Full-Time
