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The Clinical Program Manager provides administrative assistance in the support of various clinical programs. An employee in this position supports their supervisor with researching and resolving patients physicians and staffs concerns preparing reports processing information requests and preparing clinical documentations. The incumbent exercises considerable independent judgment and discretion in managing and carrying out daily activities while adhering to policies and procedures.
Supervises directs and coordinates through subordinate supervisors assignments for program operations.
Evaluates office production revises procedures and devises new forms to improve efficiency and workflow.
Supervises clinical operation and quality assurance procedures. Implements projects and procedures to ensure program performance is exceeding expectations.
Triages requests for patient appointments with appropriate staff.
Oversees various personnel actions including but not limited to hiring performance appraisals disciplinary actions termination and other related activities.
Performs assessment of needs within the organization and develops clinical programs to meet those needs.
Maintains required records and reports statistics for administrative quality assurance and safety and control purposes.
Coordinates the development implementation and evaluation of departmental or program area policies and procedures designed to improve operational efficiency.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Bachelors degree in relevant field.
Experience:
Minimum 3 years of relevant experience. Project Management and Data Analytics. Power BI knowledge preferred.
Knowledge Skills and Attitudes:
Knowledge of business and management principles
Ability to direct manage implement and evaluate department operations.
Ability to establish department goals and objectives that support the strategic plan.
Ability to effectively plan delegate and/or supervise the work of others.
Ability to lead motivate develop and train others.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
Patient safety is a top priority. As a result during the Influenza (the flu) season (September through April) the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients work in a location (all Hospitals and clinics) where patient care is provided or work in patient care or clinical care areas to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H11Required Experience:
Manager
Full-Time