drjobs Partner Technical Manager

Partner Technical Manager

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1 Vacancy
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Job Location drjobs

Austin, TX - USA

Monthly Salary drjobs

$ 115000 - 125000

Vacancy

1 Vacancy

Job Description

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in todays overwhelming digital world. Through WalkMes guidance engagement insights and automation employees are more efficient executives have better visibility into digital usage and organizations maximize the full value of their digital assets to empower digital transformation.

The Partner Technical Manager is responsible for developing high quality WalkMe delivery partners. Were looking for someone passionate about web and mobile technologies and able to configure and customize complex IT systems. You will engage with our Partners to assess their technical competency and provide ongoing deployment and delivery enablement and support. You will become both a Digital Adoption and WalkMe product expert. This Partner Technical Manager will report to the global lead of Partner Success.

What Youll Own

    • Oversee the technical of multiple concurrently running Coaching projects managing scopevalue and quality.
    • Conduct quality assurance audits host technical training calls and provide troubleshooting support for partners and their clients.
    • Own resolution plan for technical project roadblocks.
    • Assess and design technicalfocused partner enablement programs.
    • Foster collaboration with teams including Services Technical Support Customer Education and Sales.
    • Lead and contribute to process improvement projects to further refine the partner customer lifecycle.

What You Need to Succeed

    • 3 years of WalkMe professional services or related web or mobile development experience.
    • A solid understanding of HTML jQuery CSS and website frameworks features and technicalities.
    • The ability to explain technical concepts to nontechnical audiences.
    • Experience providing customer facing handson troubleshooting and coaching demonstrations.

What Sets Us Apart

    • At WalkMe we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay employee resource groups holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
    • We seek to hire and develop the best talent bringing a range of perspectives experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity insight and market innovation. We welcome and encourage applicants from across different genders gender identity and expression sexual orientation race age national origin citizen status religion body size socioeconomic status ability neuro(a)typicality physical appearance veteran status or any other characteristic.
    • We value collaboration and understand the importance of a healthy worklife balance . To support we offer:
    • Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively.
    • Supportive Culture: We focus on the whole person celebrating what makes us unique and create space for community.
    • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
    • Comprehensive Health Care Coverage for our Employees and Families 401(k) program with company matching (up to $5000 and a vacation policy to encourage a healthy worklife balance.
    • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
    • WalkMe helps international companies such as: IBM LinkedIn Walgreens Microsoft Adobe Hersheys Quest Diagnostics and more!
Our job titles may span more than one career level. The starting OTE for this role is between $115000 and $125000. The actual base pay is dependent upon many factors such as: location training transferable skills work experience business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

TO ALL RECRUITMENT AGENCIES:
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any thirdparty agency or company that does not have a signed agreement with the Company for this specific role.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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