SRN PeC CLIN WORKFLOW STAND LD

Qualificationsand Experience

Education/Degree

Required

CompletedBS or equivalent in area of Clinical Expertise

Preferred

PreferMS MHA MHP or equivalent

PreferClinical licensure such as RN/PA/NP PT/OT/SLP MSN etc.

Experience

• Manager / Leader or higher career level

• Highly respected within the organization

• Previous involvement in site PeC activities (preferred)

• Demonstrated analytical workflow and process skills/experience; direct experience in clinical information system design/development/implementation projects preferred

• Demonstrated workflow/process orientation; direct experience in clinical/process workflow redesign preferred

• Selfdirected and demonstrates initiative

• Committed and reliable

• Open to new learning experiences

• Strong communicator

Required

3 years in a Supervisory / Management or Leadershiprole 3 years within SRN

Previousexperience in supporting IT projects initiatives and strategies; training orother Clinical IT project activities

Preferred

Demonstratedsuccess leading workflow/process change and standardization activities

Licensure: none required

Skills(Specificlearned activity gained through training (e.g. computer skills keyboardingpresentation CPR ACLS etc.

Required:

Demonstrate initiative with ability toprioritize work meet deadlines and adapt to changing situations.

Highlyorganized; attention to detail

Active listener who asks probing questions and is able toconvey the right message appropriately

Approachable and enthusiastic

Problemsolver

Flexible and adaptable to change

Willingness to support others

High level of service delivery

MicrosoftOffice suite proficiency

Otherrelated project/organization/network activities/duties as assigned

UpholdsPCC Organizational Values of Innovation Collaboration AccountabilityRespect and Excellence

Summary

The SRN PeC Clinical Workflow Standardization Lead role leads the identification of current and future state clinicalworkflows; and standardization and optimization of those workflows; in supportof PeC across SRN. Lead coordinates /collaborates with Clinical and Project leadership and staff from across SRN;identifies site current state workflow(s); determines site/local issues anddifferences with workflow(s); works with PeC to identify PeC Clinicalworkflows; identifies a single optimized future state workflow; works withsite leadership to obtain buyin to the new workflow; and develops a plan forimplementation and optimization of the future state workflow. Identifies policies procedures required insupport of workflow changes; and strategies to ensure future state workflow isachieved and maintained.

Key Responsibilities

1. Assists PCC PeC Project team and SRN Clinical Leadership in strategic and tactical planning for implementation of Epic and other clinical information systems across Spaulding Rehab Network (SRN) sites

1. Provides leadership in the development of best practices that promote the consistent adoption of clinical information systems workflow into clinical practice; cultivating and developing change agents and a change management strategy.

1. Develops/participates in development of effective governance and project committees and teams which advance the process of developing common practice and understanding of system utilization across SRN; with a strong bias towards standardization while still vetting and supporting differences required by differences in level of care licensure or staffing patterns

1. Leads the process of identification of current state clinical workflows analysis and development of future state clinical workflows and optimization of clinical workflows; utilizing a team process and structure which optimizes input buyin and efficiency; while emphasizing best practices in change management and enduser adoption

1. Utilizes knowledge and skills of clinical practice to understand clinical workflow how they are embodied in electronic applications and how to optimize the application of workflow/system functionality.

1. Participates in the evaluation of clinical informatiokab97n systems to determine the full scope of capabilities identifying designs enhancements and/or modifications needed to either system or workflow to enhance user acceptance and achieve the strategic clinical goals of the organization.

1. Ensures clinical information systems are consistent with professional standards of clinical practice.

1. Assists in the development and maintenance of policies and procedures related to clinical practice and clinical information systems.

1. Advocates for clinical practice in the design build testing implementation evaluation and optimization of clinical information systems.

1. Assists in identifying and documenting enduser requirements.

1. Identifies develops and utilizes appropriate forums to solicit input and bring endusers to consensus

1. Validates appropriate content design of screens and forms and workflow with endusers effectively communicating findings with system design staff

1. Participates in performance improvement initiatives as it relates to clinical information systems.

1. Provides appropriate and ongoing communication and reports to key stakeholders and end users regarding status of strategic and tactical plans related to clinical information systems.

1. Develops communication training monitoring tools and materials as required to effectively communicate achieve and sustain the agreed workflow/process

1. Coordinates activities within their scope the PCC PeC team to ensure effective coordination with PeC training and Super User support

Timing

Forstaff coming from SNS the timing of the assumption of eCare dutieswillbe coordinated with the staff members ability to be released from SNS dutiesduring the winddown period.

Forstaff released from SNS duties the assumption of full eCare duties will evolvebased on eCare rollout timelines. If eCare duties will be phased in overtime the eCare team member will be assigned duties to supplement core eCareresponsibilities. Those duties will be either more generic than the coreeCare role or will be duties from the staff members current corecompetencies. This will occur until such time that the core eCare role isfully assumed.