Outreach Specialist Managed Care Programs - Enhanced Care Management
Outreach Specialist Managed Care Programs - Enhanced Care Management
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Job Description
JOB SUMMARY: Sycamores provides a spectrum of equitable mental health services housing support services and coordinated care management through various programs to multicultural populations of all acuities. Although it serves a variety of consumers the agency focuses primarily on providing care to lowincome highneeds atrisk children youth families and adults.
Enhanced Care Management (ECM) is a benefit available to MediCal managed care Members under specific populations of focus for children/ families and adults to address social drivers of health. ECM is an intensive care coordination process to coordinate care and services among the physical behavioral dental developmental and social services delivery system. The role of the ECM Outreach Specialist is to outreach and engage potential members to provide information on program offerings eligibility and enrollment. ECM services are provided to improve the health and wellbeing of Members and increase skills and overall functioning levels of Members developed through an individualized Membercentered process upon enrollment into the program.
Starting Pay Range:
$21 $25 per hour (starting pay will be based on previous work experience and educational background.
*This is a communitybased position out of Pasadena CA that requires consistent Countywide Travel for Outreach Activities
JOB QUALIFICATIONS:
- High school diploma or AA degree with one year of direct care experience required; three years of relevant outreach experience preferred
- Ability to complete the training program and ongoing educational requirements as assigned
- Community based experience with the ECM Populations of Focus: child youth and adults experiencing homelessness at risk or frequent utilization of hospitals and emergency rooms serious mental health and/or substance use children involved in child welfare and/or birth equity (pregnant and postpartum individuals) preferred
- Bilingual capacity preferred.
- Maintains all required licenses and certifications.
- Valid California Driver License and a driving record acceptable to the Agencys insurance carrier.
Additional Requirements:
- Ability to work independently with a high level of integrity.
- Travel occurs primarily locally during the hours when services need to be provided; some outofarea travel may be required to meet the needs of Members being served.
- Be a part of a team who is passionate about providing excellent and quality services which consistently result in positive outcomes for our Members.
- Ability to work a nontraditional work schedule on occasion to meet Member needs.
- Ability to travel and work in the community and in the home environment.
- Have strong computer and typing skills to complete necessary documentation.
- Experience in Homeless Services Housing Navigation Physical Health Residential Facility Group Home Child Welfare or Juvenile Justice is highly desired.
- Knowledge of resources in LA County Service Planning Areas a plus.
All candidates who are presented with a conditional offer of employment must satisfy a preemployment background check drug and health screen.
Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Further Sycamores is a Fair Chance employer and complies with California Government Code Section 12952 Employment Discrimination: Conviction History.
Other details
- Job FamilyBilling Staff
- Pay TypeHourly
- Travel RequiredYes
- Required EducationHigh School
Required Experience:
Unclear Seniority
Employment Type
Hourly
