Customer Service Specialist
Customer Service Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hours first shift 8am5pm
Wages: $17 hourly
Basic Function of the Customer Service Representative (CSR)/Production Control is:
Responsibility for the development and maintenance of relationships with assigned
customers representatives vendors manufacturing and purchasing.
Reviews contract specification sales orders and other project documents to understand all
requirements.
Schedules and coordinates work with appropriate department associate(s) so that projects are
completed in a timely and efficient manner.
Identifies acquires and ensures the availability of materials supplies.
Maintains records related to production data and performance including volume produced.
Coordinates production and shipping activities resolves issues and delays through
collaboration with fellow associates vendors and customers.
Revises production schedules to address issues such as labor material shortages backlogs or
design changes.
Daily communication with all Foreman to ensure jobs are on schedule Inspected and ready for shipment.
Transmit EDI
Downloading schedules for Automotive Customers from the Customers website.
Expedite and track orders as needed.
Experience:
Requires: 1 years proven successful customer service and production control.
EQUAL OPPORTUNITY EMPLOYER:
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation national origin veteran status genetic information or any other status protected by law. Surge is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact Human Resources at .
IND1
Job Type: Fulltime
Required Experience:
Unclear Seniority
Employment Type
Full-Time
