Jackrabbits Student Engagement Officer
Jackrabbits Student Engagement Officer
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Position Summary
The Jackrabbits Student Engagement Officer position leverages digital communication tools to provide a scalable personalized engagement and giving experience for identified donor groups. This role adapts creates and distributes content that builds meaningful connections expresses gratitude encourages fundraising support and communicates the impact of philanthropic gifts. This position plays a vital part in engaging the next generation of donors and building the pipeline of philanthropic support for the university.
Essential Duties and Responsibilities
Digital Engagement
Other Duties
Must be a current South Dakota State University Student. Previous experience creating and editing video content working in customer service and/or speaking publicly is preferred but not required.
Additional Qualifications
Qualified individuals will possess the following:
Requires sitting standing bending reaching and some lifting. Requires manual dexterity sufficient to operate standard office machines such as computers fax machines calculators the telephone and other office and/or clerical equipment. Requires normal range of hearing and vision.
Employee Statement of Understanding
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Regular attendance is required in this job. This document does not create an employment contract implied or otherwise other than an at will employment relationship. The SDSU Foundation is an Equal Opportunity Employer.
The Jackrabbits Student Engagement Officer position leverages digital communication tools to provide a scalable personalized engagement and giving experience for identified donor groups. This role adapts creates and distributes content that builds meaningful connections expresses gratitude encourages fundraising support and communicates the impact of philanthropic gifts. This position plays a vital part in engaging the next generation of donors and building the pipeline of philanthropic support for the university.
Essential Duties and Responsibilities
Digital Engagement
- Establish and manage donorcentered relationships with a portfolio of prospects comprised of alumni students parents and friends of the university.
- Use a combination of modern communication channels including video email social media texting virtual visits and phone to provide scalable engagement and solicitation opportunities that reflect the donors unique interests.
- Deepen connections with current and potential donors.
- Create messaging content that engages with students alumni parents and friends of the university through multiple channels to inspire philanthropic giving.
- Maintain accurate and detailed records of pertinent communications following prospect and donor engagements within the database.
- Maintain a comprehensive understanding of the priorities of our academic colleges and the university to develop a digital library of relevant content and effectively match the interest of prospects and donors to universitywide engagement and giving opportunities.
- Uphold the standards of the SDSU Foundation especially pertaining to quality control and other elements that impact relationships with donors and use of data and information.
Other Duties
- Other duties may be assigned to meet the organizations needs.
Must be a current South Dakota State University Student. Previous experience creating and editing video content working in customer service and/or speaking publicly is preferred but not required.
Additional Qualifications
Qualified individuals will possess the following:
- Ability to think critically and solve problems sometimes independently.
- Excellent listening skills.
- Reasonable knowledge and familiarity with the university.
- A high level of interpersonal skills both in person and by phone to handle sensitive and confidential situations with varied internal and external constituencies.
- Customer service skills requiring clear communication in person on the phone and in writing are essential.
- A high level of integrity including ability to treat confidential information with discretion.
- Ability to be organized and resourceful to locate and compile information and accomplish projects with minimal supervision.
- Consistent attention to detail in composing and proofing materials establishing priorities and meeting deadlines.
- Ability to work in a fastpaced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Ability to work independently as well as in a collaborative team environment with professional demeanor selfreliance and resourcefulness.
- Dependability and punctuality.
- High energy positive attitude and high degree of initiative.
- Proficient experience using the most recent versions of computer software applications including word processing spreadsheets database and presentation software (i.e. MSWord Excel Outlook PowerPoint).
Requires sitting standing bending reaching and some lifting. Requires manual dexterity sufficient to operate standard office machines such as computers fax machines calculators the telephone and other office and/or clerical equipment. Requires normal range of hearing and vision.
Employee Statement of Understanding
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Regular attendance is required in this job. This document does not create an employment contract implied or otherwise other than an at will employment relationship. The SDSU Foundation is an Equal Opportunity Employer.
Required Experience:
Intern
Employment Type
Part-Time
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