Bilingual Automotive Service Advisor Midas
Bilingual Automotive Service Advisor Midas
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- Bonus based on performance
- Paid time off
- Opportunity for advancement
- Employee discounts
- Free uniforms
- Health insurance
- Training & development
- Competitive salary
(Up to $23 per hour for an Experienced Service Advisor)
A Service Advisor provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers they determines the services necessary predicts the time needed for completion and stays in constant communication with the customer during the repair process. The Service Advisor determines services needed by accessing information obtained by technicians and referencing auto manufactures service intervals.
Responsibilities
A Service Advisor provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers they determines the services necessary predicts the time needed for completion and stays in constant communication with the customer during the repair process. The Service Advisor determines services needed by accessing information obtained by technicians and referencing auto manufactures service intervals.
Responsibilities
- Ascertains automotive problems and services by listening to customers description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials supplies and labor; calculating customers payment including deductibles.
- Prepares repair orders (RO) by describing symptoms problems and causes discovered as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reading manufacturers publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirements
- Prior Automotive experience required
- Ability to work rotational weekends
- Bilingual English/Spanish
- Demonstrates an extreme attention to detail.
- Reads analyzes and interprets general business reports.
- Ability to write present and respond to customers and staff members in a professional manner.
- Ability to compute basic math equation.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Candidates must have a valid driving license and clean driving record.
Compensation: $16.00 $20.00 per hour
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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