Field Service Engineer E
Field Service Engineer E
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Job Description
Company Overview
Job Description
Primary Function:
Responsible to provide world class support services to KLA PCB EMEA customers ensuring all direct imaging systems perform properly enabling high customer satisfaction and perception of the value of services received. Reports directly to the assigned Regional Service Manager!
Skill Requirements:
Candidates should have a solid background in electronics mechanical engineering vacuum technology and basic knowledge Printed Circuit Board technologies.
Demonstrated ability to troubleshoot and diagnose Pneumatic Vacuum Electronic (AC and DC) and Computer issues to the component level.
Must have working knowledge of Windows Linux as well as MS Office products.
Excellent communication and customer interfacing skills.
Good organizational skills.
An adaptable approach to working hours locations and conditions.
A flexible approach to work responsibilities enabling both independent and team working.
Ability to work alone or unsupervised for extended period often in difficult conditions.
A detailed and logical approach to problem solving.
Must be able to travel extensively (up to 3 weeks or more per month) to support the customer base as the need arises.
Principal Duties/Responsibilities:
Provide service support to customers encompassing system commissioning system breakdown repairs and preventative maintenance support.
Generate a close working relationship with the customers to enable the company to sell its product portfolio.
Accurate completion of all field reports.
Represent KLA Company culture and values in a respectable manner.
Travel required by driving and flying as needed to support all services.
Position located in Milan area
Must be able to:
Work autonomously
Must be able to travel 8090 to support the customer base as the need arises.
Lift 23 kg overhead occasionally
Lifting 23 kg frequently
Bend from the waist
Lift items overhead safely
Work on hands and knees or on their back while servicing equipment
Be able to bend and twist to gain access to service the equipment
Read and interpret schematics
Read and interpret signs placards and manuals
View the full color spectrum
Be able to work standing at the system in up to 2hour intervals
What we offer:
A competitive family friendly total rewards package.
Variable compensation components e.g. participation in company stock purchase plan.
Company car or car allowance.
Awardwinning training.
Minimum Qualifications
Associates of Science Degree in Electronics or Engineering (or equivalent work experience).
Fluent in English and Italian language is a must.
Full drivers license
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Employment Type
Full-Time
