Veterinary Receptionist
Veterinary Receptionist
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1 Vacancy
Job Description
At Oak Heart Veterinary Hospital we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying for those who have a fervent passion for animal welfare and a desire to positively impact the lives of pets and their owners.
Joining the team at Oak Heart allows you to work with canines and felines and acquire valuable experience in addressing various medical conditions. Our team enjoys the high level of medicine we provide and the vibrant and collegial environment. As a valued team member youll contribute to the overall health and wellbeing of animals in your community while collaborating with colleagues who share your enthusiasm. Additionally youll have ample opportunity for professional growth and development.
Duties:
- Greet and interact with clients in a friendly professional and efficient manner.
- Answer incoming calls on a multiline phone system and direct calls to the appropriate person.
- Schedule patient appointments in accordance with hospital scheduling guidelines
- Obtain medical and other information from referring veterinarians when needed!
- Receive deposits and payments and explain payment options to clients.
- Keep the cash drawer balanced and the daily report up to date.
- Enter client communication into Cornerstone Software
- Communicate efficiently with staff members to organize case flow.
- Perform cleaning duties of the lobby reception area restroom and parking lot.
- Other duties as assigned.
Skills Desired:
- Excellent customer service and communication skills
- Ability to work in a fastpaced environment.
- Strong organizational and timemanagement skills
- Ability to handle multiple tasks and priorities.
- Knowledge of basic computer programs including Microsoft Office and Cornerstone Software
- Attention to detail and accuracy.
- Ability to work well in a teamoriented environment
Physical Requirements:
- Ability to sit or stand for extended periods of time and walk intermittently
- Repetitive motion. Substantial movements (motions) of the wrists hands and/or fingers
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation
- The ability to communicate clearly and listen to information through speaking and spoken words
- The ability to communicate information in writing and understand information presented in writing
Perks and benefits include:
- Tuition assistance veterinary assistants interested in becoming credentialed technicians
- A choice between two medical plans with prescription drug benefits
- Dental and vision coverage available
- 401(k) Savings Plan with employer match including immediate vesting
- Life insurance for yourself spouse and eligible dependents available
- Paid time off / holidays
- Health Savings Account available
- Short term disability available
- Supplemental critical illness and accident plans available
- Uniform allowance
- Continuing education allowance for credentialed technicians
- Employee assistance program
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full Time
