IT Telecom Engineer 2025-2026

This job posting is for thecontract year

Rio Rancho Public Schools IT Department

240day cotnract

Minimum Qualifications

Education:

• Associates Degree in Information Technology Networking Telecommunications or a related field is required.

Experience:

• Minimum of three 3 years of experience in IT networking or telecommunications is required;
• Experience in enterpriselevel telecommunication systems is required;
• VOIP/SIP systems
• Copper and fiber cabling
• Intercom systems
• Clock/bell systems
• Wireless access points
• Switchgear
• Experience in an educational environment is preferred;
• Handson experience with fiber optic and MDF/IDF technologies is preferred; and
• Familiarity with UPS systems and other electrical systems is highly desirable.

Licensure/Certifications:

• BICSI certification (or ability to obtain one within 1 year of hire);
• CompTIA Network or equivalent certification is preferred; and
• A valid New Mexico Drivers License is required.

Knowledge Skills and Abilities

• Solid understanding of networking fundamentals (TCP/IP VLANs subnetting etc.;
• Experience with enterprise wireless systems;
• Proficiency with cabling and network systems including troubleshooting and repairing;
• Knowledge of VOIP/SIP and analog telecommunication systems;
• Experience with analog/networkbased intercom and clock/bell systems;
• Ability to troubleshoot fiber patch panels terminate fiber and manage fiber connections;
• Familiarity with UPS systems and basic electrical principles;
• Proficiency with tools for testing and troubleshooting network and telecom equipment;
• Effective communication skills (verbal written and electronic) to collaborate with teams and support staff;
• Strong problemsolving and analytical skills for diagnosing and resolving issues;
• Ability to work independently or as part of a team; and
• Aptitude for learning and processing new technology quickly.

Essential Job Responsibilities

• Install configure and troubleshoot network and telecommunications systems including switches wireless access points copper cabling fiber connections UPS units intercom systems bell systems clock systems and VOIP/SIP systems;
• Updating software and firmware for all telecommunications systems to keep them secure and functioning;
• Manage backups of all telecommunications systems;
• Coordinating support from district telecommunications vendors;
• Coordinate with IT Operations Administrator to evaluate District systems and identify work that will require outsourcing to vendors. Reviewing and approving proposed solutions to ensure they meet the districts telecommunication needs;
• Regularly review and maintain BICSI standards for district cabling specifications;
• Maintain and repair fiber and copper cabling across District facilities;
• Maintain and repair intercom clock and bell systems across District facilities;
• Maintain and repair UPS units across District facilities and assist with basic electrical troubleshooting when needed;
• Maintains 3CX PBX and SIP trunks;
• Involved in architecting solutions for VOIP/SIP systems;
• Perform patch panel management including fiber and Ethernet patching;
• Assist in identifying and resolving recurring issues and develop knowledge base articles or training for staff as appropriate;
• Maintain accurate documentation of work performed including diagrams system configurations and troubleshooting logs;
• Work collaboratively with IT staff to support Districtwide technology initiatives;
• Attend and/or conduct training sessions and participate in committees as required;
• Ensure professional dress and conduct as established by the Executive Director of Information Technology;
• Comply with stateapproved New Mexico Administrative Code of Ethical Responsibility ofthe Education Profession and the RRPS Employee Standards of Conduct and uphold andenforce rules administrative directives and regulations school board policies and local stateand federal regulations; and
• Perform other duties as assigned to meet the needs of the District.

Application Procedure

The following documents must be attached to complete this application:

• Copy of transcript from each crediting college or university;
• Copies of any relevant technical certifications; and
• Copy of valid New Mexico Drivers License.

Final salary will be set based upon the minimum salary education and experience.

EQUAL OPPORTUNITY EMPLOYER