Production Support Engineer
Production Support Engineer
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$ 100000 - 175000
1 Vacancy
Job Description
This role will be responsible for managing the production systems including Trading PostTrade PnL and Equity Volatility applications. Candidates will also be responsible for software deployment and managing the production environment & there will also be project work for the applications they support working with global development teams QA team Infrastructure Technology and the Portfolio Managers.
The key strategy for production engineering support team revolves around automation tools to allow management of a larger enterprise footprint. The team uses a combination of inhouse and industrystandard tools for configuration and application deployment solutions.
The team provides significant valueadd during the release process and ensure quality software delivered in a timely manner.
Principal Responsibilities
In this role the individual is expected to become a subject matter expert for the Trading Services PnL and Equity Volatility applications in the region.
Support and monitor the production environment
Build working relationships with trading groups Middle Office and Back Office teams and be the primary contact in the region for any issue escalations.
Liaise with various Development teams globally to coordinate and participate in software/new version releases.
Work with global counterparts to provide seamless global coverage.
Solve technical applicationrelated issues independently where possible or leveraging teammates as necessary.
Manage communications to the trading staff and internal stakeholders regarding issue/resolution.
Uplift environment management tools to reduce risk and streamline efficiency of Support team.
Assist with automating processes to achieve efficiency and streamlined trade support.
Document and create new knowledge base to provide the most effective solutions to various issues.
Qualifications/Skills Required
Candidates must have a minimum of a Bachelors Degree or higher (preferably in a computer science related subject)
Experience with SQL Linux Python and shell scripting technologies.
Equity or Equity derivatives product knowledge 2 years)
Experience with Glue42 REST API Dockers Redis realtime database and Nomad scheduler is huge plus
Experience with version control systems (GIT a plus).
Good team player with a strong willingness to participate and help others
Support orientated; able to manage traders expectations and follow up accordingly
Able to prioritize in a fast moving high pressure constantly changing environment; good sense of urgency
Strong communication skills
Millennium pays a total compensation package which includes a base salary discretionary performance bonus and a comprehensive benefits package. The estimated base salary range for this position is $100000 to $175000 which is specific to New York and may change in the future. When finalizing an offer we take into consideration an individuals experience level and the qualifications they bring to the role to formulate a competitive total compensation package.
Employment Type
Full-Time
