Specialist IT Services
Specialist IT Services
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Summary
Reporting to the Supervisor IT Systems the Specialist IT Services will primarily be responsible for providing desktop and network support for the endusers at Mount Milligan Mine site. The incumbent in this position will also gain hands on experience working with network and server management.
The position will be for approx. 12 months.
Responsibilities
- Maintain and monitor onpremises HyperV/VMWare HA cluster and Windows Server infrastructure including enterprise storage database servers AD objects and mobile devices.
- Administer troubleshoot and enhance complex network infrastructure including Fortinet firewalls Cisco switches wireless access points internet connectivity Phone systems and relevant network and radio communication equipment ensuring optimal performance and reliability
- Install configure and maintain computers workstations and other end user hardware and peripherals.
- Provide support to Mine site end users. Ensure that IT service requests and technical issues are addressed promptly and efficiently.
- Collaborate closely with the Global Infrastructure and Cyber Security team to ensure compliance with the Corporate IT policies cybersecurity standards and best practices while driving continuous improvement initiatives for MTM IT infrastructure
- Work to secure IT systems against unauthorized use
- Work to protect the security and confidentiality of data
- Maintain backup systems to ensure data integrity and availability.
- Diagnose troubleshoot and resolve hardware and software problems; provide support for all services relating to IT systems.
- Document jobs work and processes create and update IT technical documentation including network diagrams system configurations asset inventory and knowledge articles
- Follow documented processes procedures company policies & IT Code of Conduct
- Respond to alerts from various IT Enterprise network and application monitoring dashboards for Virtual machines Antivirus Malware Firewall Management Active Directory Network Performance SIEM Backups and Cloud Services
- Offer recommendations and observations for improving IT Services
- Work to deliver IT Plans and Objectives
- Be available to work at any BC location where shared IT services are required
- Support all global and local technology projects
- Other related tasks and duties as assigned.
- Other related tasks and duties as assigned.
Experience Skills and Abilities
- Bachelors degree in computer science Engineering or Information technology related field
- A minimum of 3 years professional handson experience in similar role or a combination of education/certifications
- Highly comfortable in interacting with others of varying personalities in person on the phone and through using remote tools
- Capable of providing extended hours when required to meet deadlines
- Work with tools and equipment in Indoor Outdoor and Industrial environments
- Work effectively independently and in a team environment with a positive attitude
- Focus on safety and continuous improvement
- Certification in relevant technologies such as Cisco CCNA Fortinet FCP Microsoft Server certifications is considered an asset.
- Strong knowledge in network and server administration enterprise virtualization and M365 services
- Proven experience in IT user support including troubleshooting hardware software and networks
- Ability to frequently travel to remote mine sites and a valid Drivers license
Working Conditions
- Work involves a campbased role at the Mount Milligan Mine site with a set work schedule on a 14 X 14 work schedule 12 hours per day.
- The role is located at the Mount Milligan Mine which is approximately 155 kilometers northwest of Prince George British Columbia.
- Bus transportation to and from site is provided free of charge from Prince George Fort St. James Mackenzie and Smithers. Employees accessing the site from outside the region are eligible to receive a taxfree travel allowance commensurate with the distance they are required to travel.
- Candidates must be able to maintain high levels of performance for extended shifts.
- Mount Milligan promotes a drug and alcoholfree workplace and has adopted a zerotolerance policy with respect to alcohol or unauthorized on site.
What can we offer
As a valued member of Centerras Mount Milligan Mine operations team you can look forward to a annual base salary of $ 80000 $ 95000 based on skills and experience. Youll also gain access to some incredible benefits including:
- Taxfree travel allowance commensurate with the distance required for travel.
- A challenging and rewarding work atmosphere that prioritizes technical development.
- World Class camp accommodations private room with washroom gymnasium and other recreational facilities.
This is your chance to be part of an established industryleading global organization with incredible room for career growth and personal development.
Required Experience:
Unclear Seniority
Employment Type
Contract
Key Skills
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