Reservationist
Reservationist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Who you are:
Were looking for an intelligent confidentorganizedand thoughtful individual who exemplifies USHGs core Family Values of hospitality excellence entrepreneurial spirit and integrity. The ideal candidate thrives in a fastpaced nonstop environment is adept at prioritizing tasks possesses excellent communication skills both with guests as well as colleagues loves solving problems building longlasting relationships and creating positive outcomes.The ability to be strategic flexible proactive calm under pressure resourceful and efficient is in your DNA. Superior verbal and written communication skills strong decisionmaking ability sense of urgency empathy and attention to detail is essential.
What youll do:
- Consistently support a culture of Enlightened Hospitality.
- Operate within a reservations department that delivers enlightened hospitality and excellent service at all times.
- Possesses and exhibits the drive to provide exceptional customer service.
- Act as the reservations liaison between the guest andMaitred for all fullservice restaurants at USHG.
- Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests to deliver Enlightened Hospitality.
- Exhibit professionalism when speaking to guests and communicating information.
- This position is in person only (not remote)
- Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
What we need from you:
- Experience in a front of house role in a hospitality business preferred
- Customer Service
- Conflict Resolution
- Attention to detail
- Professionalarticulateand punctual.
- Knowledge of Reservation Software (SevenRooms Resy OpenTable etc.
- Understanding of Microsoft Office (Excel Word Outlooketc)
- Fulltime flexible hours (able to work days nights weekends holidays)
What youll get from us:
- Hourly rate of $23/hr
- Comprehensive Medical Dental and Vision insurance
- Paid Time Off to support you with an active life outside of work
- Paid Parental Leave
- 51 dining discount throughout the USHG family of restaurants
- Flexible Spending Options (health care dependent care transit & parking)
- Employee Assistance Program to support overall mental wellbeing
- Exclusive access to primary care mental health and other healthcare services through Radish Health
- Matched 401(k) to help you invest in your future
- Generous Employee Referral Program
- Access to the USHG HUGS Employee Relief Fund
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Employment Type
Full-Time
