Partners eCare Application Coordinator - ASAP Emergency Dept
Partners eCare Application Coordinator - ASAP Emergency Dept
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Salary Not Disclosed
1 Vacancy
Job Description
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills perspectives and ideas we choose to lead. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law
Bachelors Degree in Business IT Healthcare or related required. Clinical degrees desirable.
Minimum of 5 years related experience including experience with healthcare clinical systems.
Solid understanding of clinical workflow relevant to assigned application team.
Must have experience in developing and integrating business processes.
Epic certification(s) desired but not required.
Skills:
Ability to apply clinical workflow to the design of information systems.
Understanding of change management techniques and the ability to apply them.
Strong verbal and written communication skills.
Strong problem solving and negotiation skills.
Ability to effectively conduct meetings both formal and informal including departmental and clinical user meetings. Can lead and facilitate smallmedium working sessions with all levels of staff.
Selfmotivated independent and possesses the ability to learn quickly
Ability to successfully negotiate and collaborate with others of different skill sets backgrounds an levels within and external to the organization
Demonstrated ability to assimilate and understand new software releases and succeed in a changing environment
Ability to build consensus across teams with staff and leadership.
Ability to review project deliverables for completeness quality and compliance with established project standards.
Ability to document and communicate the status of progress against plans taking corrective action as necessary
Additional Information:
Office setting with some local travel between Partners Healthcare System sites.
On call coverage.
Some travel to Wisconsin for Epic training.
About Us:
As a notforprofit organization Partners HealthCare is committed to supporting patient care research teaching and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital Partners HealthCare supports a complete continuum of care including community and specialty hospitals a managed care organization a physician network community health centers home care and other healthrelated entities. Several of our hospitals are teaching affiliates of Harvard Medical School and our system is a national leader in biomedical research.
Were focused on a peoplefirst culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.
Our employees use the Partners HealthCare values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration.
General Overview:
The ASAP Application Coordinator reports directly to the Application Manager within the ASAP Application team; s/he is part of a team dedicated to configuring building testing and activating the assigned application database.
Responsibilities:
Provides certified Epic build expertise and experience for successful product implementation
Provides certified Epic design expertise to analyze organizations current business practices and translate them into configurations and workflows
Supports departmental/ functional team with application and information system knowledge
Completes specific tasks as directed.
Tracks and resolves issues and action items
Recognizes communicates and escalates concerns relevant to critical path and/or timeline in a timely manner.
Develops and maintains models of business and system requirements and configures system accordingly
Documents and analyzes business processes
Develops subject matter expertise and maintains models and documentation of business and system requirements and configures system accordingly
Analyzes business processes to ensure proper system configuration
Creates and maintains all required system design and build documents
Attends weekly team meetings to discuss team and project related activities issues change communications and updates
Contributes to preparation of testing scripts and materials and performs unit system and integrated testing tasks
Post live implementation activities and production support
Other duties as required
Required Experience:
IC
Employment Type
Full-Time
