Engineer III Field Service - Manchester Birmingham Oxford or London
Engineer III Field Service - Manchester Birmingham Oxford or London
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Salary Not Disclosed
1 Vacancy
Job Description
Work Schedule
Standard (MonFri)Environmental Conditions
Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.Job Description
Field Service Engineer Electron Microscopy
Thermo Fisher Scientific is the world leader in serving science with annual revenue exceeding $25 billion. No other company can match our range of customer touch points technologically geographically or commercially. We help our customers in finding cures for cancer protecting the environment making sure our food is safe and moving forward with thousands of important projects that impact our lives.
Role: Field Service Engineer Electron Microscopy
Location: Manchester Birmingham Oxford or London
How will you make an impact
Do you want to join a company known as a fast paced global leader in serving science Are you passionate about making a difference and providing professional service for hightech equipment This is a great opportunity to work in a global company dedicated to improving the human condition and advancing research in industry.
You will become a part of the UK Materials and Structural Analysis Field Service team servicing Electron Microscopes. You enjoy being on the road and can expect to be travelling up to 30 of your time primarily to our customer sites within the United Kingdom with opportunities to support colleagues within Europe from time to time.
This role suits someone who enjoys working in a highpaced environment. Your proactive approach team spirit and eagerness to continuously develop your skills are what will ultimately drive our success. Our organisation is developing and we guarantee an interesting and exciting position in an international environment with opportunity for professional and personal growth.
What will you do
Performing field service activities including onsite installation upgrades preventive maintenance and system repairs
Solving a broad range of hardware and/or software problems of varying scope and complexity
Coordinating your own work schedule with direct colleagues service operations and management
Training customers in the use of our instruments to ensure safe and effective customer operations
Providing proactive and responsive technical telephone and email support ensuring that our customers are successful using their instrumentation
Producing timely and accurate reports of your activities: e.g. service reports and expense reports
Assuring highest level of Customer Experience to achieve customer satisfaction and loyalty
Providing sales leads to account manager
Providing feedback to support teams for correcting system documentation and updating procedures
How will you get here
Typically requires a BEng or preferably a MEng degree in Mechanical or Electronic Engineering or other applicable experience in a hightech environment.
Analytical trouble shooting and problem solving abilities
Excellent handeye coordination and manual dexterity
Excellent communication skills in English verbal and written.
Independent serviceminded individual who can converse with customers at a very all academic levels
Highly organised selfsufficient and motivated individual who is adept at administration
Knowledge of Electron Microscopes is an advantage
Clean Driving license required
A proficient level of written and spoken English minimum level of C1.
Employment Type
Full-Time
