Job Purpose | Responsible for Day to Day Transactions Disbursement & TDS Refunds MIS Ensure operational efficiency ensure delivery within defined TAT and quality standards |
Duties and Responsibilities | 1.Customer Onboarding Loan Booking & Monitoring Authorization of Customer Onboarding and Limit Setting as per Documents / approvals provided Ensure Loan Booking is done within TAT post submission of required approvals Qualitative Check of Disbursements comparing the Sanction Terms viz Loan Amount Rate Fees Penalty etc.
2.TDS Recon & Report Publishing TDS Receivable Recon to be published on a Quarterly Basis to respective stakeholders comparing to 26 AS Credits Work Closely with Business and Taxation team to reduce the recoverable Coordinate with Business and Customers to share TDS Certificates Ensuring TDS Entries are correctly posted in System Sample Quality Check of TDS Refunds to be done
3.System Development / Enhancement / Project Management Initiate System Changes for improvement in Operational Efficiency Perform UAT Data QC before go live Monitor Reports / System Bugs Enhancements Management
4.Daily MIS Quality Check Publish Daily MIS to stakeholders helping in Disbursement / Portfolio Limit Tracking/TAT |
Major Challenges | 1 Involvement of various products processes scenarios stakeholders etc. add complexity to the role 2 Document management for diversified portfolio of different Business with varied levels of complexity add challenges |
Required Qualifications and Experience | a)Qualifications Graduation with Experience / Post Graduation Minimum 56 years of work experience Experience in management of Loan Disbursement Operations & Customer service Prior Experience & Knowledge of Loan Systems / Core Banking Solutions preferred Adequate Finance & accounting knowledge to understand the impact of processing a transaction Knowledge of Bank Reconciliation Process would be added advantage Stakeholder management Good MIS / Presentation Skill / Reporting to Senior Management |