Salary range is $60k to $140k with a midpoint of $95k. New hires typically receive between minimum and midpoint however we may go slightly higher based on experience internal equity and market.
Sound Transit also offers a competitivebenefits packagewith a wide range of offerings including:
- Health Benefits: We offer two choices of medical plans a dental plan and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents including a spouse or domestic partner.
- LongTerm Disability and Life Insurance.
- Employee Assistance Program.
- Retirement Plans: 401a 10 of employee contribution with a 12 match by Sound Transit; 457b up to IRS maximum (employee only contribution).
- Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
- Parental Leave: 12 weeks of parental leave for new parents.
- Pet Insurance.
- ORCA Card: All fulltime employees will receive an ORCA card at no cost.
- Tuition Reimbursement: Sound Transit will pay up to $5000 annually for approved tuition expenses.
- Inclusive Reproductive Health Support Services.
- Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits youll find that we provide worklife balance opportunities for professional development and recognition from your colleagues.
This is a termlimited opportunity with an anticipated duration of 2 years.
GENERAL PURPOSE:
Under the direction the PMIS Business Analyst supports the planning implementation and enhancement of the Project Management Information System. This role acts as a liaison between IT teams and business stakeholders assisting in gathering and documenting requirements refining processes conducting basic analyses and validating system changes. The Business Analyst contributes to improving functionality data integrity and user experience by translating business needs into technical requirements supporting testing and helping ensure solutions align with organizational goals.
ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional positionspecific duties.
- Support Project Initiatives: Assist with projects by understanding business needs and objectives under the direction of more senior staff. Participate in moving the project from concept through final implementation with guidance.
- Assist in Requirement Gathering: Help gather and document business and technical requirements participating in interviews and facilitation sessions with stakeholders under supervision.
- Help Reconcile Information: Support in reconciling information from multiple sources to help create detailed business requirements within the scope of the initiative.
- Support Gap Analysis: Assist in comparing the present state of the business with a desired future state under the guidance of senior analysts to provide gap analysis.
- Coordinate with IT Teams: Work under the supervision of Enterprise Architects InfoSec Engineers Project Managers and other IT teams to identify technical requirements and potential solutions understanding downstream impacts.
- Collaborate within Scrum or Kanban teams participating in standups sprint planning and retrospective meetings.
- Clarify Scope Elements: Help in articulating and isolating inscope and out of scope elements of projects.
- Translate Needs into Requirements: Support the translation of client needs into business requirements; assist with functional design requirements with oversight from senior colleagues.
- Assist in Developing Diagrams and Documentation: Understand and help translate complex topics into standard documentation and diagrams using tools like Word Visio LucidChart Excel etc. under the guidance of more experienced staff.
- Support Testing: Assist in creating testing plans and participate in endtoend testing to ensure that requirements are met under the direction of senior staff.
- Assist in Training and Development: Help develop training materials and participate in the training of employees as directed by senior analysts.
- Support Data Management: Assist in developing and maintaining data definitions and standards ensuring compliance under the supervision of senior staff.
- Document Maintenance: Help maintain necessary documentation for IT and procurement processes.
- Support Process Improvement: Participate in process improvement projects to develop efficient business processes and workflows implementing improvements under guidance.
- Professional Development: Attend and participate in professional group meetings as directed; stay informed of new trends and developments in related fields.
- Vendor and Consultant Support: Assist with managing relationships with vendors and consultants to augment staff capabilities under supervision.
- Adhere to Safety and Sustainability Standards: Follow Agency safety rules and integrate sustainability into everyday business practices.
- Other Supportive Duties: Perform other duties as assigned primarily supporting roles rather than leading them.
- Champions and models Sound Transits core values and demonstrates valuesbased behaviors in everyday interactions across the agency.
- Contributes to a culture of diversity equity and inclusion in alignment with Sound Transits Equity & Inclusion Policy.
- It is the responsibility of all employees to follow the Agency safety rules regulations and procedures pertaining to their assigned duties and responsibilities which could include systems operations and/or other employees.
- It is the responsibility of all employees to integrate sustainability into everyday business practices.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
Education and Experience: Bachelors degree in Business Administration Information Systems Computer Science or closely related field. Four years of experience in business analysis or a related IT field; Or an equivalent combination of education and experience.
Required Knowledge and Skills:
- Understanding of how to assess system capabilities identify requirements and translate business needs into technical specifications.
- Strong verbal and written communication skills are essential for documenting requirements explaining complex information to nontechnical stakeholders and collaborating with team members.
- Proficiency in building relationships negotiating and working collaboratively with diverse teams across the organization.
- Capability to adjust to new situations and changing requirements as business needs and technologies evolve.
- Familiarity with common business software such as Jira LucidChart ServiceNOW and especially Microsoft Office Suite (Excel PowerPoint SharePoint and Visio).
- Knowledge of project management and development methodologies such as Agile or Waterfall which guide the planning and delivery of IT projects.
- Understanding of how systems can be leveraged to improve business processes.
- Ability to identify analyze and propose solutions to various business challenges.
- Understanding relevant industry standards compliance requirements and how they impact business operations.
- Attention to detail to ensure accuracy in data documentation and analysis.
- Ability to train endusers on new systems and provide ongoing support.
Preferred Knowledge and Skills:
- Ability to effectively gather and document business requirements facilitate process improvements perform root cause analysis and create testing plans.
- Experience creating or reviewing standard operating procedures (SOPs) developing Business Requirements Documents (BRDs) contributing to Requests for Proposals (RFPs) and evaluating vendor proposals and demos.
- Experience developing common project deliverables such as Charters Risk Registers RACI charts PowerPoint Presentations Testing Plans and Training Guides.
- Experience with Agile Scrum or other project management methodologies.
- Efficiency with the use of applications such as ServiceNOW Jira LucidChart Visio Excel (specifically PivotTables) PowerBI PowerAutomate SharePoint Teams and PowerPoint.
- Experience with PMIS tools (e.g. Primavera Unifier Kahua) or project controls systems.
- Experience on major implementation projects.
- Outstanding communication facilitation presentation and documentation skills.
- Familiarity with ITIL and Change Management principles.
- Business Intelligence and data management best practices.
- Knowledge of IT applications processes software and equipment.
Physical Demands / Work Environment:
- Work is performed in a hybrid office environment.
- Position is responsible for creating process maps. May be subject to seeing.
- The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class.
Required Experience:
IC