LMS Coordinator
LMS Coordinator
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1 Vacancy
Job Description
its whats inside that counts
Theres more to CMC than our products and the buildings structures and roads they go into. At CMC its the people inside our recycling centers fabrication plants manufacturing facilities steel mills and offices that make us who we are as a company. Our success comes from finding retaining and supporting the highest quality talent by offering:
- Day 1 Benefits Coverage with low cost Medical Vision Dental
- Day 1 Paidtime Off and Vacation
- 4.5 Company Match 401(k) plan
- $500 Annual Companypaid Lifestyle Benefit
- Competitive Compensation and Bonuses
- Companypaid Life and Disability Insurance
- Employee Stock Purchase Plan
- Training and Advancement Opportunities
Why This Job
The LMS Coordinator will be responsible for building and maintaining a seamless and intuitive user experience for learners in the Docebo LMS. This role combines business analysis and platform expertise to understand CMCs business requirements identify problems and execute solutions within Docebo. You will collaborate with various teams including Safety and Learning & Development to ensure learners needs are met. Additionally you will work closely with Course Developers to organize and manage content within Docebo.
CMC provides an excellent opportunity to learn the steel construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle operating a crane running manufacturing equipment or troubleshooting technical obstacles at CMC youll get the training and support from your team that you need to excel in your role and reach your full potential.
What Youll Do
- Act as the primary point of contact for all LMSrelated inquiries.
- Continuously optimize the learner experience in Docebo.
- Analyze key engagement metrics content effectiveness surveys and conduct customer interviews to guide the strategy and of Docebo.
- Optimize and enhance the Docebo platform to meet the evolving needs of both internal and external stakeholders.
- Resolve Doceborelated tickets and requests.
- Support the development and maintenance of Docebo integrations with systems like MS Teams.
- Document processes and changes related to administering Docebo.
- Identify and communicate risks internally and externally.
- Support the Docebo sandbox and test new features to explore their relevance to CMCs vision and strategy.
- Help design an intuitive learning experience that aligns with CMC brand standards by repurposing design assets and developing pages/menus that follow basic UX principles.
- Create training resources to guide users.
- Takes the initiative and holds themselves accountable for their work and results.
What Youll Need
- A strong desire to become a Docebo product expert.
- Familiarity with technical features of the Docebo platform including webhooks APIs notifications automation rules and integrations (preferred but not mandatory).
- Minimum 1 year of experience in a Business Analyst or LMS Administrator role (preferred).
- Basic knowledge in application programming and system design.
- A natural inclination to troubleshoot technical issues and lead stakeholders to acceptable solutions.
- Experience with implementing and administering Docebo or other LMS (preferred but not mandatory).
- Ability to document and communicate technical issues and processes to nontechnical stakeholders.
- Experience in LMS administration with knowledge/use of Docebo preferred.
- Ability to troubleshoot and resolve technical issues.
- Ability to collaborate with others at all levels of the organization and with external vendor partners.
- Ability to gain new technical skills quickly.
- Strong customer service skills
- Strong oral and written communication skills with the ability to communicate complex technical concepts in laymans terms.
Your Education
- BA/BS in Information Systems Information Technology Education Technology or equivalent experience.
We are CMC a Fortune500 company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success Weve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years and were just getting started.
If youre ready to join a team working to make our industry more sustainable support the bridges roadways buildings and infrastructure that connects our communities and do meaningful work youre ready to joinCMC. Apply today and start moving your career and our world forward. Lets build a better world!
CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex age physical or mental disability national origin citizenship military or veteran status sexual orientation gender identity and/or expression genetic information or other status protected by federal state or local law.
Required Experience:
IC
Employment Type
Full Time
