Healthcare Customer Care Coordinator-Project Based 100 Remote Florida
Healthcare Customer Care Coordinator-Project Based 100 Remote Florida
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Job Description
At Continuum Global Solutions our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our cando culture works together to make the ordinary exceptional.
Are you an exceptional listener who AIMS HIGHER. REACHES FARTHER that cares for others and has the willingness to solve problems Can you ACT BOLD.BE PASSIONATE with your impressive communication skills building a rapport and empathy. Can you BE ONE.HELP MANY in a way that provides a positive experience Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION
JOIN OUR TEAM TODAY!
Do you enjoy helping people with important decisions Are you interested in learning more about healthcare and benefits We are hiring ProjectBased Customer Care Coordinators who will support incoming calls from customers who have questions about their health wellness and prescription plan/coverage. You do not need a background in healthcare or insurance just a passion for learning and a desire to understand concerns provide solutions and make an impact on the lives of others.This position is Seasonal with an opportunity to convert to fulltime when available based on strong performance and attendance. Interested APPLY TODAY!
RESPONSIBILITIES:
- Answer inbound calls from customers and address questions & concerns
- Provide information about their insurance coverage & benefit plans
- Resolve concerns to simplify their healthcare experience
- Navigate through multiple computer applications with speed & accuracy
- Adapt to learn new call types when business needs change & flex support in those areas
WORK AT HOME REQUIREMENTS:
- Highspeed internet with at least 10 mbps download speed (No Satellite Wifi or Cellular/Wireless carrier hotspot or internet services)
- Must have a hardwired internet connection via ethernet cable to modem/router that you own/are responsible for.(Continuum will ship you company equipment such as the PC mouse keyboard etc to use on your network)
Must Live in One of These States: AL AR FL GA ID IN KY MS NC OK PASC TX UT VA WV WY & MD (most counties)
- Dedicated quiet & secured workspace with no distractions
- A USB Wired headset with noise canceling microphone
ADDITIONAL REQUIREMENTS:
- 18 years old & high school diploma/GED
- Entrylevel position with a minimum of 6 months customer service experience
- Customer focused personality & desire to help people
- Professional positive attitude & courteous telephone etiquette
- FullTime schedule availability to meet business needs (Includes evenings and weekends)
- Willing to submit a drug test and background check
BENEFITS & PERKS:
- $14$15 per hour overtime during peak needs
- Access Up To 50 of your pay immediately after your shift
- Paid virtual training
- Remote work environment
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity sex marital status sexual orientation disability military/veteran status citizenship status genetic information or any other characteristic protected by applicable federal state or local laws.
Continuum recruiting correspondence will always come from a talent acquisition representative with an official@continuumgblemail address addition our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to.
Required Experience:
IC
Employment Type
Full-Time
