Program Coordinator - Family Nurturing Center
Program Coordinator - Family Nurturing Center
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Job Description
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Program Coordinator Family Nurturing Center Lorain Medical Group
Mercy Health Lorain in partnership with Lorain County Public Health and supported through funding from the Health Resources and Services Administration (HRSA) is launching the Family Nurturing Center to improve maternal and infant health outcomes across Lorain County. This innovative center will provide a comprehensive wraparound care model for mothers babies and familiesfrom prenatal care through the babys first birthday.
The Family Nurturing Center Program Coordinator is responsible for the oversight development and sustainability of this program. This includes ensuring that the program is fully operational compliant with all requirements and aligned with both Mercy Health policies and the communitys evolving needs. The Program Coordinator will also lead billing efforts oversee staff training and work closely with internal teams (including IT Finance and Compliance) to build an EPIC infrastructure that supports longterm sustainability of the program.
Essential Job Functions :
Develop implement and maintain operational workflows for all program services (prenatal education postpartum care breastfeeding support care coordination community referrals).
Collaborate with IT to build and optimize EPIC infrastructure that supports seamless documentation care coordination and billing.
Establish and coordinate billing processes ensuring timely and accurate claims submission and compliance with insurance guidelines.
Develop and monitor key performance indicators (KPIs) tied to maternal and infant health outcomes financial performance and program efficiency.
Lead training programs to ensure all team members (CNPs navigators CHWs social workers etc. are proficient in processes documentation and billing requirements.
Serve as the primary point of contact with internal and external partners including funders health plans public health agencies and communitybased organizations.
Analyze program data to identify trends evaluate impact and recommend process improvements.
Ensure adherence to grant requirements including timely reporting and data submission.
Coordinate multiple projects simultaneously (system build quality improvement training development external reporting).
Serve as a coach and mentor to Family Nurturing Center staff.
Facilitate multidisciplinary team meetings ensuring strong communication across all areas of the program.
Ensure ongoing compliance with internal Mercy Health policies state and federal regulations and grant requirements.
Engage in ongoing education and training to remain current with best practices in maternal and infant health care.
Other duties as assigned to support the sustainability and success of the Family Nurturing Center.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor subject to reasonable accommodation.
Employment Qualifications:
Education Qualifications
Required Minimum Education:
4 year/ Bachelors Degree
Healthcare Administration Public Health Nursing or related field
Preferred Education:
Graduate Degree (Masters)
Public Health Healthcare Administration or Business Administration
Licensing/ Certification
Licensure/Certification Preferred:
Project Management Certification (PMP)
EPIC Certification or Super User Training
Minimum Qualifications:
Minimum of 35 years of program coordination experience in healthcare maternal/child health or community health. Experience with EPIC or similar EHR implementation and optimization.
Other Knowledge Skills and Abilities Required:
Strong leadership project coordination and organizational skills. Experience with EPIC system design/optimization. Knowledge of community health social determinants of health and maternal/child health best practices. Ability to analyze program data and make recommendations for improvement. Cultural competency and ability to work effectively with diverse populations. Advanced proficiency in Microsoft Office (Excel Word PowerPoint Teams). Excellent written and verbal communication skills. Strong problemsolving abilities and attention to detail. Ability to balance strategic thinking with operational .
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Family Nurturing Center MHP Lorain Specialty LLCIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
IC
Employment Type
Full-Time
