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Hickory Veterinary and Specialty Hospital is a privately owned third generation family practice. Currently the hospital is busy growing hybrid practice seeing general medicine cases surgeries and 24/7 emergencies. We also see specialty appointments daily including cardiology neurology behavior ophthalmology and radiology. We are a fun familyoriented facility where growth and professional development are fostered and promoted! Hickory is looking for an PartTime Client Service Representative to add to our growing family. Weekend and evening hours are required as well as holidays. Veterinary client service experience is preferred but client service experience not in the field may be considered.
Duties would include:
Greeting all clients who come into the hospital in a professional and friendly manner.
Answering phone calls and scheduling appointments.
Answering emails and obtaining past medical records.
Becoming familiar with patient charts in both Impromed and Instinct computer systems.
Checking patients in for appointments and invoice preparation and processing.
Facilitating excellent communication between clients doctors and staff.
Performing client call backs and client communication as needed.
Working well in a team motivated environment.
Perform other duties as assigned that stimulate professional growth!
Benefits:
Discounted pet services and products.
401K benefits and company match available.
Uniform stipend
Room to grow and learn in a teamoriented environment. Continuing education is provided as well.
Job Type: PartTime
Salary: From $16.00 per hour depending on experience
Schedule:
10hour shift
8hour shift
Weekends necessary
Occasional Evenings
Holidays
Weekend Differential
Hickory Veterinary Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Unclear Seniority
Part-Time