Job Description
The Access and Resources Sharing Department at the Syracuse University Libraries is searching for an Access Services Supervisor to oversee circulation services and desk operations during assigned hours. Coordinate shelving and stacks management. Work closely with the other supervisors to plan stacks maintenance circulation and reserves. Directly supervise up to two Access and Resource Sharing Library Technicians and direct the work of multiple staff and student employees during assigned shifts or while working on projects. Assist with Access and Resource Sharing workflows as needed including retrieval shelving and resolving service issues. Provide advancedlevel assistance on patron account issues as needed. Assist with quality control of services workflows and efficiency in Access and Resource Sharing. SU Libraries / Library
Responsibilities
Oversee Circulation services and desk operations during assigned hours. Coordinate shelving and stacks. Work closely with the other Access Services supervisors to plan stacks maintenance circulation and reserves. Directly supervise up to two Access and Resource Sharing Library Technicians and direct the work of multiple staff and student employees during assigned shifts or while working on projects. Help coordinate service schedules to maximize use of student employees and staff. Assist in planning and implementation of ongoing training of student employees and ongoing training and professional development of Library Technicians. Assist with Access and Resource Sharing workflows as needed retrieval shelving and resolving service issues. Assist with quality control of services workflows and efficiency in Access and Resource Sharing. Provide advancedlevel assistance on patron account issues as needed. Provide supervisory support in Access Services across multiple locations. Provide supervisory support to student employees in Maps and Government Information service area. Collaborate with other Office Supervisors in Access and Resource Sharing on service coverage process improvements workflow analysis and service improvements. Assist with data collection and assessment. Other duties as assigned. This includes lead coordinate and assess complex projects as assigned.
Required Experience:
Manager