Resident Field Service Technician Flasher Selfridge Elgin or SW Mandan
Resident Field Service Technician Flasher Selfridge Elgin or SW Mandan
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Job Description
$30 $44 / hour
Compensation & Benefits:
- Eligible for profit sharing which is based on department profitability and individual performance
- Comprehensive benefits package
- Training and development as well as opportunities to grow within the organization
This position will be located in the Flasher Selfridge Elgin or SW Mandan area. This individual will operate a mobile service vehicle and travel to customer locations to perform infield machinery diagnostics and repairs as required. These repairs will consist of but are not limited to complete component removal disassembly and reconditioning following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible work overtime and weekends on occasion.
Specific Duties Include:
- Perform infield machinery diagnostics and repairs as required.
- Serve as an infield representative for the dealership to provide service solutions and enhance customer satisfaction.
- Diagnose inspect recondition repair assemble and service equipment as assigned by the supervisor.
- Document machine information and repairs completed on work order including parts and fluids used.
- Maintain a clean work area as well as care for all shop tools machines and equipment.
- Identify and communicate solutions for customer service opportunities in the dealerships area of responsibility.
- Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
- Proactively seek and participate in available companysponsored training in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts including open book meetings huddles department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
- Excellent mechanical skills.
- Trade specific tooling including hand tools and pneumatic tools.
- Current and valid drivers license as outlined in company policy manual.
- Ability to assemble and perform maintenance functions on equipment.
- Strong computer skills.
- Excellent customer service skills.
- Excellent oral and written communicationskills.
- Strong organizational skills.
- Graduation from related diesel technology program (preferred).
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Required Experience:
IC
Employment Type
Full-Time
