Field Service Technician
Field Service Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Its your time make it matter.
At Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges backup power at hospitals firefighting concerts and moving goods; we are everywhere you look. At Peterson you dont just have a career you have a purpose.
Our familyoriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.
You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.Peterson offers competitive wages generous benefits and promotional opportunities at a familyowned and operated business.Its time to use your skills and passion to do work that matters!
Job Description
Peterson Cat has an immediate need for an experienced Field Service Technician based at our Klamath Falls OR location.
SUMMARY
This position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.
ESSENTIAL JOB FUNCTIONS
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Maintain a safe working environment and observe all safety procedures laws policies and rules.
Communicate with internal and external customers in a manner that promotes a positive relationship.
Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
Analyze and diagnose equipment malfunctions.
Repair replace or rebuild engines transmissions fuel systems final drives steering clutches crossshafts hydraulic components including pumps motors valves and all related components electrical and air systems.
Write service reports that accurately document diagnosis and repairs performed.
Possess basic computer knowledge and ability to use service software required in position.
Prepare required documentation including work orders parts lists and timecards in an accurate and timely manner.
Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
Perform assigned tasks in a timely accurate and efficient manner.
Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
Project a positive professional image with customers.
Communicate with customers; keep customers informed on status of work.
Develop and maintain a strong customer service relationship with all customer contacts.
Operate company or personal vehicle as needed.
Maintain punctual regular and predictable attendance.
QUALIFICATIONS
Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field preferred; and a minimum of 6 years of directly related experience in heavy equipment repair preferably in a heavy industrial environment with or an equivalent combination of education and work experience. Maintain a valid drivers license with a satisfactory driving record. Ability to become CDL certified with DOT Medical Card.
Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities females veterans and individuals with disabilities are encouraged to apply. A drug screen and background check is required.Required Experience:
IC
Employment Type
Full-Time
