Veterinary Receptionist
Veterinary Receptionist
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Job Description
Superior Animal Hospital is hiring a fulltime Veterinary Receptionist to be the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fastpaced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our mission to provide clients and their pets with the opportunity to receive highquality progressive and compassionate services expect to be supported in your work and home life with:
- All the benefits you deserve. Medical dental vision retirement plus an employee pet discount because we know your pets are family too.
- Paid time off. Catch your breath with a generous PTO policy allowing you to take the time you need to recharge.
- Employee Pet Discounts!Because we know your pets are family too.
- 401(k) plan
Salary: $16.00 $17.00 per hour determined by the candidates skills experience and qualifications.
Schedule:
- Four 10hour shifts per week
- Set day off each week!
- Occasional Saturday shift from 9:00 AM 12:00 PM (approximately once every other month)
Key Responsibilities:
- Greet clients and their pets complete the appointment signin process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and followups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred.
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
About Superior Animal Hospital
At Superior Animal Hospital we are dedicated to providing exceptional progressive and compassionate veterinary care. Our mission is to ensure that every client and their beloved pet receive the highquality services they deserve in a welcoming and supportive environment.
Originally established in 1979 as Tower Avenue Veterinary Clinic our commitment to outstanding care has remained unwavering. On April 1 2003 we moved into the facility we proudly call home today. While our hospital continues to grow and evolve our purpose remains the sameto keep pets happy and healthy while supporting their owners every step of the way.
Employment Type
Hourly
