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Service Coordinator

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1 Vacancy
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Job Location drjobs

Burntwood - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Service Coordinator
26208.00 per year


Job Type: Permanent Fulltime

Hours: Monday toThursday 8.00 am 5.00 pm and Friday 8.00 am 4.00 pm

Location: Burntwood

Work Environment: Office Based


What our Client offers:
  • Competitive salary
  • Additional leave
  • Company pension
  • Health & wellbeing programme
  • Profit sharing scheme

Duties & Responsibilities:
  • Coordinate the workload of field based staff
  • Organise and prioritise engineers tasks to meet client expectations daily
  • Handle customer enquiries via email or phone promptly and professionally
  • Log all service requests on SAP
  • Prioritise callouts maintenance repairs and installations to surpass Service Level Agreements (SLAs)
  • Ensure completion of service calls and followup actions as needed
  • Communicate directly with clients providing accurate quotes if necessary
  • Collaborate with Suppliers Logistics teams and provide general admin support


Skills and Experience:
  • Previous experience in service coordination or a similar role is preferred
  • Excellent organisational and multitasking abilities
  • Strong communication skills for effective customer interaction
  • Proficiency in using service management software (SAP knowledge advantageous)
  • Ability to work independently and as part of a team

Does this dynamic role align with your skills and career goals If so we encourage you to apply today!


Job Ref: EN786


At Hollyfield Personnel we value every individuals contribution. While we strive to respond to all applicants we regret that only shortlisted candidates will be contacted within 57 working days. Your application details will be retained in accordance with our privacy policy.

Required Experience:

IC

Employment Type

Full-Time

Company Industry

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