PCS Field Service Engineer 2
PCS Field Service Engineer 2
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description Summary
The Field Engineer II will perform preventative maintenance installations troubleshooting and repairs on our lifechanging medical equipment for one or more modalities within a hospital or healthcare system in the Madison/Milwaukee area.GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition turn ideas into worldchanging realities and join an organization where every voice makes a difference and every difference builds a healthier world.
Job Description
Responsibilities
Under minimal supervision serve as GE Healthcare lead to assigned customers complete troubleshooting installation validation maintenance and service repair needs on designated equipment. May assist and/or train less experienced Field Engineers.
Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers.
Maintain regular frequent communication with customers to ensure resolution and proper followup leading to customer satisfaction.
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner ordering repair parts and managing cycle times.
Complete ontime and accurate Preventative Maintenance and Field Modification Instruction as needed.
Basic Qualifications
Associates or Bachelors degree in Electrical Engineering Biomedical Engineering Mechanical Engineering or related field and 2 years of experience servicing electrical equipment; OR equivalent military education and 2 years of experience servicing electrical equipment; OR High School Diploma/GED and 6 years of experience servicing electrical equipment.
Valid Drivers License
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
Preferred Qualifications
Ability to lift carry push and pull up to 35 lbs. unassisted and frequently bend stoop twist climb crouch or squat kneel or crawl sit and stand for long periods of time. Must also be able to reach at above and below shoulder level flex or extend neck and have good hand and finger dexterity.
Ability to be available afterhours and/or work a rotating oncall schedule including weekends.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into worldchanging realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
#LILC2 #LIREMOTE
GE HealthCare offers a great work environment professional development challenging careers and competitive compensation. GE HealthCare is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes
Employment Type
Full-Time
