Medical Office Supervisor
Medical Office Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
This position serves as the onsite supervisor for Office Specialists Office Coordinators and MSA Authorization team members. They are responsible for overseeing all training for front desk and office workflows and procedures for ATI MSA office staff. They will serve as a liaison between the MSA (Managed Service Agreement) client business office and ATI ensuring timely and accurate responses to the MSA client business office requests . They are responsible for the clinical administrative functions of ensuring accurate client billing and claims and as needed other clinic responsibilities within the MSA clinic. They will be responsible for a series of audits to ensure all MSA client processes are adhered to and to keep all members of the staff updated on policy and procedures changes within MSA clinic.
Responsibilities
Assists with hiring and responsible for training of all MSA Office Specialists Office Coordinators and Authorization Specialists including communication of new policies procedures workflows and expectations with all direct reports.
Provide ongoing monitoring of quality/productivity by developing updating and performing a series of audits through work queues client Electronic Health Record (EHR) systems and reviews of MSA authorization and front office workflow documentation.
Continuously analyze clinic needs and suggest ways to improve productivity accuracy and quality within the front desk workflows
Manages day to day MSA front office and MSA authorization specialist team including performance management reviewing and approving employee timesheets and payroll and employee scheduling and paid time off requests.
Serve as the main point of contact between the MSA client business office and ATI responding to requests that involve patient billing denials medical record requests patient appointment requests etc. #LIYB1
Qualifications
Minimum Education
Required:
High School diploma or equivalent
Preferred:
Bachelors Degree
Minimum Experience
Required:
2 or more years in an administrative position
At least 5 years of office experience preferably in a healthrelated field
At least 1 year of lead/supervisory experience
Preferred:
Previous health care business office experience including insurance verification authorization revenue cycle support or related field
Familiar with healthcare information systems such as EPIC NextGen etc. Experience with ATIs IT product suite preferred
2 or more years of supervisory experience
Knowledge Skills and Abilities
Strong leadership ability
Professional presence with both peers and managers
Works well in a team environment
Able to modify teaching style based on learners needs
Excellent customer service skills
Strong time management skills
Ability to organize and manage multiple priorities
Proficient with Microsoft Office Suite
High attention to detail and works with a sense of urgency
Strong communication skills
Virtual Employee
Location/Org Data : Dept Number
Required Experience:
Manager
Employment Type
Full-Time
