Customer Success- Working Student fmd
Customer Success- Working Student fmd
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Job Description
We are seeking a highly organized and proactive working student to join Aleph Alphas Customer Success team. This role is ideal for a student looking to gain handson experience in Customer Success operations within a fastgrowing AIfocused company. Youll assist the team with daytoday tasks ensuring that key activities are carried out efficiently and helping to improve overall productivity.
Your Responsibilities:
Create edit and manage sales related documents using Office 365 tools including Word Excel and PowerPoint.
Ensure that all documents meet our companys standards in terms of format style and accuracy.
Assist with updating and maintaining customer reports
Work with Confluence to structure and organize Customer success related content.
Help prevent bottlenecks by handling routine tasks and ensuring smooth operations within the Customer Success team.
Your Profile:
Currently enrolled in a relevant degree program (e.g. Business Administration Marketing Information Technology).
Proficiency in Office 365 (Word Excel PowerPoint) is essential.
Experience with Salesforce or HubSpot is a plus.
Familiarity with Confluence for content management is a plus.
Ability to work independently and manage multiple tasks with attention to detail.
A proactive approach and willingness to learn.
Strong written and verbal communication skills in both German and English is essential.
What you can expect from us:
Become part of an AI revolution!
Aleph Alpha employees have 30 days of PTO per year which is prorated on the basis of your hours of work.
Access to a variety of fitness & wellness offerings via Wellhub
Mental health support through nilo.health
Subsidized Germanywide transportation ticket
Regular team events to stay connected
Flexible working hours for better worklife balance and hybrid working model
Employment Type
Full-Time
