Contingent Workforce Program Manager
Contingent Workforce Program Manager
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Job Description
About Gusto
Gusto is a modern online people platform that helps small businesses take care of their teams. On top of fullservice payroll Gusto offers health insurance 401(k)s expert HR and team management tools. Today Gusto offices in Denver San Francisco and New York serve more than 400000 businesses nationwide.
Our mission is to create a world where work empowers a better life and it starts right here at Gusto. Thats why were committed to building a collaborative and inclusive workplace both physically and virtually. Learn more about our Total Rewards philosophy.
About the Role:
To help bring our mission to life you will build develop and streamline our internal extended workforce program with a focus on compliance customer service and vendor management. This is a strategic position that is critical to helping us scale and build for the long term. This role will be instrumental in the design development and scaling of the extended workforce program.
About the Team:
As part of the broader People team youll be the second member of the HR Compliance Team working closely with partners both on the People Team (HRIS Employee Relations Shared Services etc. and crossfunctionally (Legal Procurement IT Vendor Ops and Onboarding) to creatively problem solve while still controlling for risk and compliance.
Heres what youll do daytoday:
- Ensure adherence with state and federal law as you scale Gustos Extended Workforce strategy and program to meet Gustos business needs
- Guide hiring managers leaders and vendors to follow processes within our shared service model that align with our company values
- Assess manage and drive our vendor relationships to ensure weve got the right partners and level of service to support our growing needs. This includes coaching relevant partners on leveraging contingent workforce in talent strategy conversations
- Onboarding & offboarding coordination that includes classification support in partnership with hiring managers Shared Service Teams Legal and People Partners
- Partner with Gustos CX organization and external vendor to support seasonal needs for extended workforce. Oversee vendor performance SLAs and evaluate costeffectiveness.
- Potential project work includes VMS implementation refreshing Compliance Training for managers and working with IT on improving the Onboarding program for extended workers
Heres what were looking for:
- 812 years of total professional experience within HR and/or Recruiting
- At least 5 years of direct program management experience with a focus on contingent workforce program management and/or development.
- You thrive in structuring programs optimizing processes and developing frameworks that ensure compliance efficiency and a seamless experience for hiring managers vendors and contingent workers.
- You have strong understanding of classification requirements contingent workforce laws and regulations including 1099/IC compliance and the ability to work collaboratively with Employment Legal and HR Compliance in implementation
- A thorough understanding of endtoend Payroll/Employer of Record Statement of Work Staffing and Independent Contractor operations and processes
- Ability to work both independently and cross functionally to achieve business objectives with polished communication and enthusiasm for collaborating with others. You bring a one team mentality to the HR Compliance Team and lend support in other adjacent areas like policy work regulatory reporting and auditing.
- You have demonstrated the ability to influence to achieve consensus working both independently and cross functionally to achieve business objectives
- Ability to drive program level project initiatives that focus on consistency transparency and support for our extended workforce population and assignment managers
- A keen eye for detail. You build processes with checks and balances to ensure the utmost accuracy
Our cash compensation amount for this role is targeted at $136000/yr to $160000/yr in San Francisco. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 23 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Required Experience:
Manager
Employment Type
Gig
