Front Desk Concierge
Front Desk Concierge
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Job Description
Are you enthusiastic about providing outstanding service and creating a warm welcoming environment for residents and guests We have exciting opportunities for Concierge/Front Desk/Security Associates who are professional friendly and dedicated to making a positive first impression. If youre ready to be the welcoming face of our community and ensure a safe pleasant environment for all wed love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.
Benefits Include:
401K with a 4 safe harbor match
Perks at Work Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee Assistance Program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Location: The Crestmoor at Green Hills an Independent Living and Assisted Living with Memory Care senior community
Pay Rate: $17.0022.00/hr.
Availability: Must be available to work weekends and holidays
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet residents families prospective residents guests and employees with a courteous polite and warm manner. Monitor all incoming public traffic and assist with inquiries. Maintain the cleanliness and orderliness of common areas and all public spaces. Respond promptly to the needs of residents families vendors and visitors providing immediate and courteous assistance. Provide key support to the sales and marketing team by managing inquiries effectively. Follow schedules and instructions assist with guest and employee meal ticket sales and other service requests. Operate the paging/telephone system answer calls determine their nature and route them appropriately. Assist with maintenance orders either on paper or through an electronic system. Monitor emergency calls doors and fire alarms responding according to established policies and procedures. Assist with scheduling job applicant interviews for department heads. Track incoming/outgoing residents and guests and perform daily resident checkins per policy. Be an active member of the communitys emergency response team. Maintain a professional appearance and good personal hygiene in accordance with company policies. for long periods work in various environments lift up to 40 lbs and occasionally climb stairs lifts or ladders. Assist with special projects or tasks as assigned. Detect and prevent suspicious behavior vandalism theft and other criminal activities through effective surveillance and response.
MINIMUM REQUIREMENTS
High School diploma or GED required. Prior customer service front desk and telephone experience preferred. Valid Texas Drivers License required. Excellent communication and customer service skills; strong problemsolving skills good judgment and attention to detail. Proficient in PC skills including Microsoft Office Word and some Excel. Understanding of HIPAA requirements.
EOE/M/F/D/V
Employment Type
Full-Time
