drjobs Service Advisor

Service Advisor

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1 Vacancy
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Job Location drjobs

North Kansas, MO - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

As a Service Advisor youll be at the forefront of the automotive industry promoting the most innovative parts and accessories available on the market today and working with the latest in diagnostic technology in a stateoftheart environment.Reporting to the Service Manager you will be responsible for coordinating customer vehicles for servicing ensuring high levels of customer satisfaction and maximizing departmental profitability.
Benefits:
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
Responsibilities
  • Making appointments processing repair orders quotes and invoices
  • Providing customer support via phone and facetoface at the dealership
  • Qualifying customer problems and logging them for technicians to review
  • Ensuring customer approval for all remedial work to be carried out
  • Promoting our range of vehicle parts and accessories
  • Internal coordination of service work to adhere to commitments made to customers
  • Estimating costs and time for work to be carried out and maintaining customer contact to ensure smooth delivery of vehicle
Qualifications
  • Prior experience as a service advisor or service writer required
  • Candidates MUST possess aboveaverage phone and communication skills
  • Must bring a positive upbeat attitude to this role and be completely comfortable upselling clients on products and services
  • Excellent followup and followthrough skills to ensure client satisfaction
  • Must have the ability to communicate technical information in nontechnical terms to clients
  • Ability to evolve and adapt to changing business needs

Oakes Auto Group is growing rapidly and needs exceptional people to staff and lead our teams! Mentorship provided and career paths are available for talented and driven individuals who wish to advance to the top of their field and/or into management. This is not just a job but an opportunity to develop all of your skills and discover your potential. Approaching college graduation Share your career goals and ask about tuition assistance.


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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