Senior Manager
Senior Manager
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1 Vacancy
Job Description
Discover
The Opportunity
PLATO is one of Canadas leading software testing services firms driven by the mission of building a stronger more inclusive technology workforce. While we are proudly Indigenousled and committed to creating opportunities for First Nations Mtis and Inuit communities our team reflects the rich diversity of Canada. We welcome talented individuals from all backgrounds who share our passion for quality and excellence in software testing.
At PLATO we believe that better software leads to a better world. Our software testing specialists come together with a shared commitment to delivering exceptional results for our clients while building strong resilient communities. We have established offices in Fredericton Ottawa/Gatineau Sault Ste. Marie Regina Calgary Prince Albert Vancouver.
By bringing together people from diverse perspectives experiences and communities we ensure innovation collaboration and the highest standards in software quality assurance.
We are actively looking for a Senior Manager.
This role is responsible for managing a team of software testers working on various client projects. As Senior Manager you will work from our office in Sault Ste. Marie and provide coaching and support to team members in various stages of their career.
What youll do
Responsibilities
- People Leadership and Development
- Lead mentor and develop a team of software testing professionals
- Support internal apprenticeship program
- Ensure team member resumes accurately reflect their experience and capabilities
- Support team members in client interviews
- Ensure team members follow company policies and procedures
- Manage team approvals (timecards training expenses etc.
- Employee Engagement
- Drive initiatives to enhance the employee experience
- Promote a culture of continuous learning collaboration and innovation
- Mediate conflicts and foster a supportive inclusive work environment
- Performance Management and Goal Setting
- Set clear expectations and measurable goals for individuals and teams
- Assess employee performance and provide continuous feedback
- Conduct performance reviews
- Create customized training plans to address performance feedback and employees goals
- Team Culture and Growth
- Embody and promote corporate culture and values
- Be a strong role model for a diverse workforce
- Support recruiting efforts through interviews and active pursuit of testing professionals
- Stay up to date on emerging industry trends
What youll need
Qualifications
- 10 years of experience in IT services with at least 5 years in people management experience
- Bachelors degree in IT Business or related field (or equivalent experience)
- Knowledge of software testing
- Strong coaching mentoring and conflict resolution skills
- Ability to inspire motivate and drive employee engagement
- Excellent communication and stakeholder management abilities
- Experience in talent development and performance management
Were looking for
Core Skills
A little bit about us
PLATO
Who We Are
PLATO is a software testing and technology services company trusted by clients around the world.
In addition to providing our clients the highest quality software testing services PLATO is creating careers in technology for First Nations Inuit and Mtis people from coast to coast to coast through our innovative trainandemploy model. Since 1997 we have been helping organizations all over the world reach their quality objectives by delivering scalable proven qualitycentric managed services. Companies such as Apple Suncor TD Bank Medavie BCLC LinkedIn Boeing and many others have gained considerable advantage from our Quality Assurance (QA) Testing and eLearning expertise and experience.
We deliver specialized QA services to our clients with the goal of helping them increase profitability boost customer satisfaction manage development cycles and implement qualitycentric solutions. We develop innovative approaches and solutions designed to generate increased efficiencies competitive advantage and market share for our clients.
Are you interested
Work With Us
At PLATO we encourage our employees personal career growth. We have plans in place to make sure that each employee is connected with a people manager to help guide them through their professional development offer elearning classes and give our employees the opportunity to pursue software certifications for cuttingedge technologies.
PLATO respectfully acknowledges that our offices are located on treaty territories unceded First Nations and Inuit territories and part of Mtis homelands. We honour their long history of welcoming many Nations to the beautiful Turtle Island and we actively work towards reconciliation between Mtis Inuit and First Nation peoples and nonIndigenous people on this Land.
We contribute to proactive employment practices to promote inclusivity and diversity to those especially marginalized populations such as women persons with disabilities members of visible minorities First Nations Mtis and Inuit peoples and all other groups protected under the Human Rights Code.
We are committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Required Experience:
Senior Manager
Employment Type
Full-Time
