Service Supervisor for Boating Company
Service Supervisor for Boating Company
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
About the Service Supervisor Role: Bridge Marina is seeking a Service Supervisor to oversee the daily operations of our distinctive Service Department on Lake Hopatcong. Our marina is known for its friendly clientele and collaborative teamoriented environment where we take pride in delivering exceptional service and care to boaters.
As a Service Supervisor you help keep service operations running smoothly by coordinating team schedules managing guest communication and ensuring accurate service documentation. Your organization and leadership directly impacts the success of our service teams efforts ensuring every guest receives topquality care.
The Service Supervisor is a good communicator is organized and accountable to help lead and support the service team efforts. Success comes from maintaining clear workflows staying atop needs and keeping communication with guests on point. When the office side or role is wellmanaged youll have control over your efforts allowing for a smooth balance between office time and time in the marina.
If you enjoy working with a great team and being integral to keeping things running smoothly while being part of a energetic boating business on beautiful Lake Hopatcong this could be the perfect opportunity for you.
Primary Responsibilities
Guest & Team Communication
- Serve as the primary point of contact for guests regarding service estimates work orders scheduling invoicing and followups.
- Keep guests wellinformed about their boats repair status via phone email and text.
- Provide clear expectations for both the service team and guests.
Service Team Oversight & Workflow
- Oversee daily service department operations to ensure a smooth workflow.
- Assign work orders schedule jobs and monitor job results.
- Recommend preventative maintenance repairs and upkeep for guest boats and company fleet.
Quality & Safety Management
- Ensure all service work is completed correctly safely and efficiently.
- Verify work meets company standards before delivery to guests.
- Oversee safety protocols for the team.
- Assist with troubleshooting and provide handson guidance when needed.
Administrative & Computer Work
- Use our service management software to create schedules work orders estimates parts orders and invoices.
- Maintain service logs notes and reports to manage guests and track work progress.
- Communicate service updates with other departments to ensure companywide alignment
What Were Looking For
- A highly accountable and organized individual who values effective workflows guest communication and administrative efficiency knowing that effectiveness in the office creates more time for handson guest work in the marina.
- A proactive problem solver who can troubleshoot and provide guidance on logistical mechanical or interpersonal challenges.
- A confident and clear communicator who can engage guests and teammates with professionalism and approachability.
- A supportive leader who enjoys guiding guests and teammates to ensure smooth operations.
- A calm and composed professional who can manage multiple priorities and workflows.
- Boating knowledge is a plus.
- Techsavvy and adaptablecomfortable using cloudbased software scheduling tools email text and video communication in a techforward work environment.
What We Offer
- Stable fulltime yearround work with growth opportunities.
- Competitive compensation commensurate with experience with a salary range of $55000 $65000 per year plus incentives.
- Health benefits retirement plan with company contributions paid time off and sick leave.
- Boating perks team events and an exciting work environment.
- Supportive team atmosphere with training in boating marina operations and customer service.
- A growing industryleading and innovative business that values its team their contributions and their ideas.
- Bridge Marina is a teamoriented guestfocused environment where safety leadership continuous improvement and reliability drive our success. We value teamwork personal accountability and proactive problemsolving encouraging our team members to take ownership of their roles and support one another as well as guests.
Learn more about us online at www.bridgemarina or on Facebook Instagram or TikTok @brigemarina. We look forward to connecting with you.
Bridge Marina inspires boaters of all abilities to get on the water. Its a place where people come to learn to boat to get on the water and to enjoy all the fun entertainment and exploration boating can offer. You can feel the energy and enthusiasm when you step onto our docks on a sunny summer afternoon. We seek teammates who would enjoy working on and around the water working with boats and boaters and being around fun and energizing people. Each team member at Bridge Marina brings skills and passion to a fun challenging and everchanging environment on the water. Our team and company provides one of the most unique and inspiring boating experiences in the industry.
Compensation: $55000.00 $65000.00 per year
About Bridge Marina:
Bridge Marina has been helping boaters for over 65 years and it is not just about boats. Bridge Marina is a place where people come to learn get on the water and enjoy the fun entertainment and exploration that boating offers. We have helped thousands of boaters get on the water. Were looking for teammates who relish the idea of working on and around the water with boats and boaters and being part of a fun and energizing community.
Bridge Marina has been helping boaters for over 65 years and it is not just about boats. Bridge Marina is a place where people come to learn get on the water and enjoy the fun entertainment and exploration that boating offers. We have helped thousands of boaters get on the water. Were looking for teammates who relish the idea of working on and around the water with boats and boaters and being part of a fun and energizing community.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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