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Job Description
Under general supervision of the Supervisor of Clinical Support Services the individual draws blood via Venipuncture or skin puncture on adults elders and adolescents. With training may also collect blood specimens on preschool aged children toddlers and infants. Obtains urine samples and collects various samples for culture. Explains safety protocols and procedures to patients. Performs clerical duties related to printing and distribution of patient reports.
Major Duties
Performs Venipuncture and skin puncture on adults elders and adolescents. With additional training may perform pediatric Venipuncture finger and heel sticks on infants toddlers and preschool aged children.
Maintains and updates knowledge of phlebotomy and specimen collection requirements including requisitions handling and disposal.
Annually participates in hospital required safety education patient privacy education and skill competency verification.
Provides excellent customer service to patients and coworkers.
Checks patient identification against requisition prior to and at the end of all specimen collection procedures by checking that all information on requisition (s) patient identification tools and all labels are an exact match. Locates vein and draws requested bloods following standard phlebotomy techniques; determines need for special equipment for problem veins.
Instructs patients in correct procedure for obtaining urine samples and provides patient with proper collection materials.
Ensures adherence to schedules for timed tests such as glucose tolerance and drug levels and special tests such as STATS blood culture and tests required to be obtained in a fasting state.
Identifies a wide variety of tests; selects appropriate tubes for tests according to the size and metric volume; estimates quantity of blood needed in relation to tests ordered; assembles all necessary equipment; obtains tubes according to the established correct order of draw; labels tubes with patient name unit number and date initials requisition; prepares samples for storage/transportation.
Administers oral diagnostic medications such as glucose and xylose to patients per instruction.
Enters outpatient information into database for tracking / turnaround studies
Ensures specimens are ready for transport according to daily schedule.
Logs and records transport activity accurately.
Follows all safety (including infection control and hazardous material) policies and procedures. Notifies supervisor of unsafe conditions.
Delivers patient reports and assists in printing/collating of patient reports as needed.
May provide coverage at the front desk including but not limited to answering telephones receiving and checkin of patients and clerical duties.
For consideration of advancement on the Phlebotomy Career Ladder may be trained in PACE registration or to answer a centralized customer service telephone designated for caregivers 4LABS).
Skills/Abilities/Competencies
Familiarity with metric system units
Knowledge of basic anatomy and physiology
Knowledge of aseptic technique
Knowledge of cardiovascular system
Knowledge of standard precautions
Must be able to read/write English and communicate clearly with staff and patients.
Effectively performs Venipuncture as well as skin puncture on adults elders and adolescents and if trained and assigned pediatric Venipuncture finger and heel sticks on infants or toddlers or preschool age children.
Attentive to standard safety and infection control procedures including standard precautions
Effective interpersonal and communication skills
Attentive to detail
Ability to provide compassionate care to patients
Ability to recognize emergency situations and respond appropriately
Must be able to lift ten pounds
Capable of physical exertion including walking standing sitting and bending for entire shift assignment
Possesses manual dexterity and visual acuity
Able to work under stress of time constraints and heavy workload demands requiring accuracy
Basic computer and keyboard skills. Familiarity with MS Windows and LIS preferred.
Neat and orderly work habits.
Qualifications
High school diploma or equivalent required
Graduate of a training program that includes phlebotomy skills e.g. MA Phlebotomist EMT CNA or equivalent
1year work experience and national certification in phlebotomy strongly preferred.Application for national certification in phlebotomy required within 1 year of hire.
Full-Time