Responsibility is to achieve AOP targets of Touch free collections for all products and verticals. Enhancing revenue from Nil Pos Penal collection and partner commission Driving Seat utilization Exploring new digital channels. Revenue generation through Penal collection and partner commission
Required Qualifications and Experience
Graduate/Postgraduate with 2 to 3 years Call Center experience Excellent communication and Leadership skills Knowledge of Dialer & campaign management Data analysis & Channel Strategy Coordination with inter department viz. Analytics IT Vendor Management and controlling attrition Coordination with channel partners for digital payment Monitoring channel partner wise / Agent wise productivity
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