CALL CENTRE MANAGER Inbound - Technical Support and Customer Service
CALL CENTRE MANAGER Inbound - Technical Support and Customer Service
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Introduction
An opportunity for a technicalCall Centre Managerwithcustomer service and technical support experience. Must have solid understanding of Call Centre Metrics Customer SLAs and resolution timeframes preferably from anelectronics/technical/software related or project management background.
This is a fastpaced environment that deals withinbound calls globally tight turnaround/resolution timeframes. Must have excellent staff management skills this is a handson position managing a small dynamic team. Must be open to shift work.
Correspondence will only be conducted with short listed candidates.
Should you not hear from us within 14 days then please consider your application as unsuccessful.
Required Experience:
Manager
Employment Type
Full-Time
