Specialist Designated Beauty Advisor Counter Manager - Guerlain
Specialist Designated Beauty Advisor Counter Manager - Guerlain
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Salary Not Disclosed
1 Vacancy
Job Description
Holt Renfrew offers you an inspiring fashiondriven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation a generous employee discount pension and health & dental benefits tuition assistance and continuous learning and development.
Specialist Designated Beauty Advisor (DBA)
The Specialist Designated Beauty Advisor develops deep long lasting relationships with customers that lead to an increase in sales service and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand. The compensation for this role is commissionbased and is directly tied to achievement of personal sales and brand volume targets.
Specific responsibilities include (but are not limited to) the following:
- Consistently deliver extraordinary service to all customers
- Exceed all sales and service personal goals and targets
- Exceed all sales and service brand goals and targets
- Build a loyal personal client base by constantly acquiring new customers developing existing clients and retaining loyal clients
- Share expert level of product knowledge with entire store selling team
- Maintain solid relationships with buyer vendor and selling manager
- Drive brand sales by identifying key marketing opportunities event assortment recommendations etc.; communicate suggestions to store management on a routine basis
- Attend all educational sessions offered including product knowledge vendor and Holt Renfrew seminars
- Perform floor recovery visual merchandising price change and related sales support tasks
- Communicate regularly with personal clients through phone mail and electronic methods regarding instore events merchandise requests sales followup birthdays etc
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines
- Comply with all Health & Safety policies and requirements
- Perform other duties as assigned
The ideal candidate:
- High school diploma
- Proven ability to exceed sales targets
- Highly collaborative; working with and through others in a teamoriented environment
- Able to work in a fastpaced environment that requires a high degree of multitasking with minimal supervision
- Able to work a flexible work schedule based on the needs of the customer that includes nights weekends and holidays
- Minimum of two or more years experience in a commissionbased sales environment
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Entrepreneurial competitive selfconfident and selfmotivated
The measures of success:
- Contribution to financial objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients
#holtsishiring
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees their diverse backgrounds abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Required Experience:
Manager
Employment Type
Full-Time
