Scheduling Assistant

Hours: Fulltime 37.5 hours per week)

Location: burg VA

Two positions available

POSITION SUMMARY

The Scheduling Assistant schedules all client appointments for both child and adult providers. This includes but is not limited to followup appointments new client appointments transfer appointments hospital discharge appointments and new referrals to the agency.

REQUIRED EDUCATION AND EXPERIENCE

• High school diploma / GED
• One 1 year of medical scheduling experience or an equivalent combination of education and experience that provides the required knowledge skills and abilities.

RELATED KNOWLEDGE SKILLS AND ABILITIES

• Knowledge of electronic calendaring programs (e.g. Microsoft Outlook Credible) for scheduling appointments and setting reminders.
• Knowledge of electronic medical records.
• Knowledge of proper spelling grammar punctuation and sentence structure to ensure that written materials prepared and reviewed are complete concise and errorfree.
• Exceptional attention to detail. Ability to record data accurately and complete documentation within established deadlines.
• Excellent phone and email etiquette.
• Excellent active listening skills.
• Ability to use a computer to input data access information and/or create materials and documents using a variety of software applications.
• Ability to exercise sound judgment when making decisions in accordance with program or work goals and objectives.
• Ability to respond effectively to changes in the work environment in a positive and professional manner.
• Ability to demonstrate a concern for the needs and expectations of internal and external customers making them a high priority.
• Ability to present and express oral and written ideas and information clearly and concisely in a manner appropriate to the audience.
• Ability to use tact and diplomacy.
• Ability to maintain confidentiality.
• Ability to work independently with minimal supervision.
• Ability to drive and must possess a valid drivers license.

HORIZON ENVIRONMENT

Horizon Behavioral Health Community Services Board (CSB) is in the beautiful heart of Central Virginia. Whether your passions be hiking the Appalachian Trails kayaking the James River Blueways or a Sunday drive along the worldfamous Blue Ridge Parkway burg Virginia offers smalltown southern charm with an active culture of music festivals outdoor activities worldclass performing arts and a revitalized downtown that placed it at the top of the list by Reviews as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in burgs 2021 Giving Back Award Best of burg for Counseling Services for multiple consecutive years and again named Best Place to Work by burg Business Magazine in 2023!

THE BEST BENEFITS FOR THOSE WHO TAKE CARE OF THE COMMUNITY

Were proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia while several options exist for life health dental and vision insurance. Emphasis on worklife balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizons annual wellness programs and various opportunities to interact with the community through the year. Horizons clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education working at Horizon qualifies you to receive discounts at some local universities.

To Apply Please visit our online career center at Behavioral Health is an Equal Opportunity Employer (EOE).