Asian Health Services founded in 1974 provides health social and advocacy services for all regardless of income insurance status immigration status language or culture. Our approach to wellbeing focuses on whole patient health which is why we provide more than primary care services including mental health case management nutrition and dental care to more than 50000 patients in English and 15 languages: Korean Lao Burmese Mandarin Cantonese Spanish Portuguese French Mien Karen Mongolian Karenni Tagalog Khmer and Vietnamese. We offer medical dental and mental health services for all ages.
Location: Frank Kiang Medical Center
Job Summary:
With supervisor from the Clinic Site Manager provides medical interpretation and translation and performs additional related duties as a member of the nonmedical support services team.
Hours of Opertion: Monday through Friday 9 AM to 5 PM.
Note: You must be able to work at least 23 days per week.
Essential Job Functions
Provide interpretation and written translation services for licensed health care providers professional staff and other frontdesk and backoffice personnel as requested.
Interprets for patients and providers during the patient visit conducting the task in an accurate thorough and sensitive manner.
Interprets/translates and explains health care procedures to patients and provides instruction related to the patients visit and treatment plan.
Interprets and explains cultural differences customs or practices to the patient and provider when appropriate; communicates any special needs of the patient.
Assists in providing translation for phone triage and dropin clinic.
Interprets over the phone on occasion for other medical organizations or private doctors office.
Assists when appropriate in the following work areas as requested by the supervisor: telephone reception frontdesk reception medical records and triage/nurse.
Other clinic tasks that may be assigned are: Performing other duties and projects that are requested by other clinic managers whenever possible and if appropriate.
General Agency/AHS Duties
Fosters an environment that promotes trust and cooperation among clients and staff.
Enforces clinic policies and procedures including maintenance of client confidentiality under HIPAA privacy rules to ensure that the principles of AHS are implemented.
Plays an active role in planning organizationwide activities such as AHS general membership meetings fundraisers special clinic days and other events.
Participates in general membership meetings fundraisers and other public events as required.
Participates in outreach activities agency advocacy and serves on ad hoc committees as requested.
Attends AHS staff retreats and Board of Directors meetings as required.
Participates in agencywide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency
Minimum Qualifications
High school diploma or GED
Five years of professional medical translation experience or an equivalent combination of education and experience.
Specific language requirement as required for the specific interpreter position Cantonese
Preferred Qualifications
Commitment to working in the Asian community to community health care with familiarity with community health clinics.
Preferred Qualifications
Knowledge of medical terminology.
Providing interpreting services for patients.
Computers and common software programs.
Working under pressure and in a team environment; ability to work weekends.
Demonstrating excellent interpersonal and communication skills both oral and written.
Work independently with minimal supervision.
Ability to work evenings.
Interact sensitively with patients and providers.
Exercise sound judgment and make decisions appropriate to the scope of authority and practice.
Collaborate with other members of the health care team on an ongoing basis.
Establish and maintain effective working relationships with those contacted in the course of work.
Advance professionally with more formal training and exposure to other tasks.
Ability to perform a variety of duties within the scope of the job with the ability to change from one task to another of a different nature as necessary without loss of efficiency or composure.
Ability to communicate effectively get along with coworkers and management and deal effectively and professionally under pressure
Certifications Licenses Registrations
HIPPA Training Certification
Certificate in Medical Interpretation or Proof of Interpretation Education
Physical & Work Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job and the employee is regularly required to talk or hear. The employee is occasionally required to stand walk sit use hand to finger handle or feel and reach with hands and arms. The employee is occasionally required to lift 10 pounds.
The job requires mobility to work in a clinical setting vision to read handwritten and printed materials and observe patients; hearing and speech to converse in person and by telephone. The job is performed in noisy crowded conditions a moderatetoloud work environment with potential exposure to infectious disease through contact with patients and specimens at the front desk.
$29.96 $33.01 an hour
Oncall employees do not qualify for company benefits.
BENEFITS:
Medical Dental Vision premiums 100 paid by AHS
12 Vacation Days
12 Sick Days
13 Holidays and 3 Floating Holidays
3 403B Employer Contributions and up to 2 Employee Match Contribution
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