Customer Success Advisor
Customer Success Advisor
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Designation : Advisor / Customer Success Advisor
Process : Inbound / Outbound Voice Process
Location: Pune Maharashtra
About the Role:
We are looking for enthusiastic individuals to join our Sales Insurance and Customer Support teams For Voice Process . Whether youre a fresher or an experienced professional if you have excellent communication skills and a passion for customer service wed love to hear from you!
Position: Sales / Insurance Advisory / Customer Support
Open to language profiles as well Telugu Tamil Kannada Malayalam Bengali Oriya &
Assamese Gujarati.
Roles and responsibilities :
Working effectively in a fastpaced environment
Using assigned software and tools to manage customer interactions and data
Adhering to company policies and procedures
Maintaining a professional and courteous demeanor at all times
Providing information about insurance products
Processing insurance applications or claims
Answering customer questions about insurance policies
Handling inbound and outbound calls (depending on LOB)
Answering customer inquiries and resolving issues related to sales insurance or
general product/service information
Providing accurate and timely information to customers
Troubleshooting problems and guiding customers through solutions
Maintaining records of customer interactions
Escalating unresolved issues to the appropriate department
What We Offer:
Salary: Freshers up to 28500 CTC Experienced up to 40000 CTC
Location: Pune Maharashtra
Qualifications: Graduation is mandatory
Interview schedule: Monday to Saturday 10 AM to 5 PM
voice process,communication skills,customer,software usage,data management,communication,problem solving,excellent communication skills,insurance knowledge,insurance,customer support,customer service
Employment Type
Full Time
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