BusserRunner Dr Wilkinsons Backyard Resort House of Better

Pay Range: $17.00 $18.00 hourly

Dr. Wilkinsons

Dr. Wilkinsons Backyard Resort and Mineral Springs is an iconic resort and spa destination located in the heart of the charming town of Calistoga offering timehonored mud bath and spa treatments healing mineral pool soaks and the best of Calistoga right outside its doors. The transformed resort honors its iconic past while looking toward the future with a new midcentury inspired design 50 completely refreshed guestrooms a brandnew restaurant with indoor and outdoor seating a completely reimagined spa and the same proven mud bath treatments first shared with the world over 65 years ago. Bestinclass yet playful and approachable the spa will make the art of mud bathing accessible for all.

Who We Are

• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.
• Passionate about hospitality and fostering an environment where associates will thrive.
• Culture driven dedicated to respect teamwork an entrepreneurial spirit and the drive to succeed.
• Unique we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.

Your Role & Impact

• To understand and respond to all guest needs and requests in a timely and professional manner deferring to the Food and Beverage Manager/Restaurant Manager when necessary to ensure customer satisfaction.
• Set up station in the kitchen.
• To extend a courteous friendly and professional greeting to guests as they arrive and to thank them as they depart.
• Delivering food orders from the kitchen to customers tables rapidly and accurately
• Acting as the point of contact between Front of the House and Back of the House staff
• Communicating food orders to chefs paying attention to priorities (e.g. food allergies)
• Assist the wait staff in the service of food in accordance with the established standards.
• Assist in table set up and cleaning. Assist in maintaining the cleanliness of the restaurant in all areas.
• Assist the wait staff with table setting by fetching and placing appropriate tableware eating utensils and napkins
• Serve welcome drinks and hors doeuvres upon guests arrival
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water as needed
• Remove dirty dishes and utensils
• Answer guests questions about ingredients and menu items
• Inform restaurant staff about customers feedback or requests (e.g. when they ask for the check)
• Maintain the orderly upkeep of coolers and storage areas.
• To make the Food and Beverage Manager aware of all guest comments and complaints.
• To maintain the proper care and cleanliness of tableware and serving equipment handling both to minimize breakage.
• To follow all company policies and procedures.
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• Follow all company safety standards including proper equipment handling to avoid injury to yourself and others.
• To attend all mandatory meetings as directed.
• To perform other tasks including crosstraining as directed.

Whats In It for You

• Generous health dental and vision insurance plus 401K.
• Access to free virtual fitness classes and discounted inperson memberships
• PTO paid holidays
• Tuition reimbursement opportunities when you grow we grow!

NonNegotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN INNOVATE.
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress this job description does not seek to limit the tasks and responsibilities of the position. Rather it acts as a springboard for future career and personal development within the property team and entire Modus Hotels community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender age race religion national origin marital status sexual orientation disability or any other characteristic not related.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

This description is subject to change at the sole discretion of the Company and in no way creates an employment contract implied or otherwise; each associate remains at all times an at will associate.

This position is nonexempt and will require standing and moving at least 75 of the time.