Customer Success Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Predicting & Saving on Cloud costs is the #1 challenge for all business in the foreseeable future.
ProfiseaLabs Uniskai is the only solution used by both DevOps and Finance teams to View Control and Save on Cloud costs at hundreds of live customers.
Toptier Customer Success Managers and Technical Account Managers if youre eager to be pivotal at scaling the Cloud DevOps and FinOps success nows the time to come and join!
ProfiSea an innovative FinOps and DevOps startup Premier Partner of AWS brings to market a next generation AIBased multicloud management platform to visualize cloud assets maximize cloud utilization reduce inefficient storage and lower cloudcomputing spending in keeping with business goals.
We aim to transform the cloud industry making it equally accessible to small medium and large size companies to boost their growth and development.
ProfiSea empowers users to take full advantage of their cloud investments. With us managing cloud environments has never been easier.
What Youll Do:
- Deliver an outstanding customer experience through precise management of timing and quality of deliverables to our existing and newcomers customers
- Manage the implementation of all relevant use cases programs and best practices to ensure maximal value our products and services bring to our customers
- Build strong long lasting relationships with the technical and management teams and with Clevel executives.
- Closely work with our strategic partners and our technical teams to provide our customers with the most innovative and costeffective solutions
- Regularly attend business events and conferences to promote ProfiSea brand
- Encourage satisfied customers to become advocates by participating in case studies testimonials or referrals
- Track and report customer success activities in CRM
- Report directly to CEO
About You:
- 2 years of experience in Customer Success Management or Technical Account Management roles in B2B product or services
- Experience working with or at startups/hightech companies
- Demonstrated ability to work with technical Clevel executives
- Excellent written and verbal communication skills in both English and Hebrew
- Excellent presentation and organizational skills
- Ability to work in a fastpaced environment
- Working experience with Salesforce and/or Hubspot advantage
- Experience of selling public cloud solutions like AWS/GCP/Azure a huge advantage
- AWS cloud certificated advantage
Interested in more details Dont miss the boat. Reach out either via orto chat about this position.
Required Experience:
Manager
Employment Type
Full-Time
